Reward and Benefits
- 85M to 95M Korean (depending on experience)
- 12 days annual leave, local benefits and a generous EMI Share scheme
Are you a Senior Apps Support Engineer who enjoys building relationships with customers, understands their needs and ensures they are addressed? Can you work closely with industry experts to understand both current and future requirements? Do you have experience of probe microscopy in an environment where problem solving is key? If this sounds like you, read on….
About the role
A typical day for a Senior Apps Support Engineer could look like this:
- Being the primary point of contact for customers, creating a positive and supportive experience from the first conversation.
- Guiding customers through data collection and method development , taking time to understand their applications and optimising system and parameters to help them achieve optimum results.
- Ensuring applications projects move forward smoothly to meet customer needs.
- Sharing product insights and results , presenting information in a professional and engaging manner.
- Exploring and diagnosing performance issues , through troubleshooting system behaviour and set‑up challenges.
- Supporting business development by running samples, presenting data, writing reports, contributing to conference presentations, and offering insightful input to build on our customer relationships.
Who we are looking for
To succeed as a Senior Apps Support Engineer, we do need you to have:
- A high level of expertise in probe microscopy (AFM)
Nice to have
- Experience in the Semiconductor industry, ideally in the metrology area
- Project management expertise
- Operation and use of industrial Metrology equipment
- Sales support within analytical instrumentation
- Managing characterisation and demonstration of metrology equipment
- Building effective relationships with customers and stakeholders
Education / Qualifications
Either a Physical Sciences, Engineering or similar, or a clear equivalent path through relevant apprenticeship or accumulated experience.
We look for these attributes for our team
- Self-management: Able to work independently, setting priorities for own work based upon the company goals and targets.
- Teamwork: Engages with other members of the company to bring the best solutions to the problem. Recognise the value that fellow company members bring to enhance own abilities. Supports colleagues with their tasks when critical to the company goals.
- Impact and Influence: Establishes themselves as the knowledge centre in their own field.
- Ownership & Initiative: React and address both short- and medium-term issues and proactively takes action to solve them.
- Results Orientation: Focus on the company goal, avoid distraction, making timely decisions to achieve the target.
A bit about us
Infinitesima is a privately owned company founded in 2001, as a spin-out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world.
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