At a Glance
- Tasks: Manage client relationships and drive sales growth in the smart metering industry.
- Company: Join Infinite Field Marketing, a leader in innovative marketing solutions.
- Benefits: Competitive salary, bonus opportunities, and a supportive team environment.
- Why this job: Make a real impact by nurturing client relationships and achieving sales targets.
- Qualifications: 3+ years in account management or sales, strong communication skills required.
- Other info: Dynamic office culture with opportunities for professional growth.
The predicted salary is between 45000 - 50000 £ per year.
You will be responsible for managing and nurturing relationships with assigned clients within the specified segment. The role focuses on ensuring client satisfaction, identifying opportunities for growth, and collaborating with internal teams to deliver effective products and upsell additional solutions. The Account Manager plays a key role in maintaining customer loyalty and achieving sales objectives.
Major Accountabilities
- Account Management
- Build and maintain strong relationships with assigned clients.
- Serve as the primary contact for client inquiries and related issues.
- Understand client needs and provide appropriate solutions.
- Sales Growth
- Identify opportunities to grow business within existing accounts.
- Assist in the development of proposals and sales presentations for applicable products and solutions in the segment.
- Work towards achieving individual and team sales targets in the segment.
- Client Satisfaction
- Conduct regular check-ins and reviews with clients.
- Ensure client satisfaction through timely resolution of issues and proactive communication.
- Collect and act on client feedback to improve service quality.
- Market Awareness
- Keep informed about industry trends, market conditions, and competitor activities in the smart metering industry.
- Provide market feedback to the sales and product development teams.
- Team Collaboration
- Collaborate with internal teams, including marketing, product development, and customer service, to deliver cohesive solutions.
- Participate in team meetings and contribute to strategy discussions.
- Reporting And Documentation
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Prepare regular reports on account status and sales performance.
- Present account updates and progress reports to management.
Key Performance Indicators
- Achievement against budgets
- Relationships with key accounts
- Customer satisfaction
- Segment specific growth
- Record and documentation maintenance
Ideal Candidate
- Education
- Bachelor's degree in Business, Marketing, Energy Management, or a related field (not essential)
- Experience
- Minimum of 3 years of experience in account management or sales, preferably in the smart metering or related energy sector.
- Demonstrated ability to manage client relationships and achieve sales targets.
- Other Requirements
- Strong interpersonal and communication skills.
- Excellent problem-solving and negotiation abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Technical and product skills.
- Commercial astuteness.
- Attributes
- Customer-focused and results-oriented.
- Self-motivated with a proactive approach.
- Ability to work independently and as part of a team.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Sales and Business Development
Industries Advertising Services
Account Manager - Office Based employer: infinite Field Marketing
Contact Detail:
infinite Field Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Office Based
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can add value as an Account Manager. Tailor your responses to show you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the right choice for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Account Manager - Office Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client relationships and achieving sales targets, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've nurtured client relationships and contributed to sales growth in your previous roles.
Showcase Your Skills: Don’t forget to mention your strong interpersonal and communication skills! We want to see how you’ve used these to resolve client issues and ensure satisfaction in your past experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at infinite Field Marketing
✨Know Your Clients
Before the interview, research the company’s key clients and their needs. Understanding who you’ll be working with will help you demonstrate your ability to build and maintain strong relationships, which is crucial for an Account Manager.
✨Showcase Your Sales Skills
Prepare specific examples of how you've identified growth opportunities in past roles. Be ready to discuss your approach to achieving sales targets and how you’ve successfully upsold products or solutions to clients.
✨Communicate Proactively
During the interview, highlight your communication skills by discussing how you ensure client satisfaction through regular check-ins and timely issue resolution. This shows that you’re proactive and client-focused, which is essential for this role.
✨Stay Informed About the Industry
Familiarise yourself with current trends in the smart metering industry. Being able to discuss market conditions and competitor activities will demonstrate your market awareness and show that you can provide valuable feedback to internal teams.