Cloud Platform Data Analyst in Fareham

Infinigate Cloud is seeking a talented Cloud Platform Data Analyst to join our Internal IT/Core Business Systems team based in Fareham. This is a pivotal role, newly developed to support a key business focus and will take ownership of data management, interpretation, gap identification and reporting for our Cloud Marketplace Platform. To be successful in the role you will be a confident data analyst with strong business acumen, a proactive and investigative problem solver with the ability to translate complex data to a range of stakeholders. This role will liaise closely with product operations, finance and leadership to achieve key objectives. We are pleased to offer this role a permanent opportunity based in our offices in Cams Hill Estate. This role is hybrid with 3 days in office, 2 working from home.

Duties & Responsibilities

• Platform Data Analysis
  • Analyse operational, commercial, and transactional data from the Cloud Marketplace Platform.
  • Identify anomalies, gaps, and inconsistencies in the order to invoice process, including missing data, failures in workflows, or unexpected patterns.
  • Investigate root causes and work with relevant teams to ensure timely remediation.
  • Monitor completeness and accuracy of order, provisioning, consumption, and billing data.
  • Track errors or breaks within the workflow and elevate where required.
  • Produce reporting that clearly shows issue volume, trends, status, and progress against remediation actions.
• Commercial Data Validation
  • Review discounts, pricing data, vendor cost files, partner margin configurations, and other commercial inputs to identify incorrect or unexpected values.
  • Highlight financial risks or revenue leakage caused by inaccuracies.
  • Support commercial and finance teams with data-driven insights and corrective actions.
  • Develop dashboards, data models, and automated reports to surface key findings and trends.
  • Present insights in clear, accessible formats for technical and nontechnical stakeholders.
  • Recommend improvements to how platform data is captured, structured, surfaced, and used across the business.
• Ownership & Proactive Improvement
  • Take the lead on defining approaches for data analysis, reporting, and anomaly detection.
  • Proactively identify opportunities to improve data quality, operational efficiency, and visibility of platform performance.
  • Act as the subject matter expert for data relating to the Cloud Marketplace Platform.

General Skills

• Strong analytical capability with proficiency in turning complex datasets into meaningful insights.
• Experience working with transactional or operational platforms (cloud marketplace experience desirable but not essential).
• Ability to identify issues, investigate root causes, and drive resolution through collaboration.
• Familiarity with data visualisation tools (e.g., Power BI).
• Understanding of order to invoice or billing processes is advantageous.
• Comfortable owning workstreams, driving improvement, and presenting findings to stakeholders.

Personal Requirements

• Own it! Curious, detail oriented, and methodical in problem-solving.
• Aim high! Takes initiative, seeks clarity, and drives outcomes independently.
• Be open! Communicates clearly, collaborative and translates data into actionable recommendations.

Up to £55,000 – £60,000 salary per annum. 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Electric Car Lease Scheme. Life assurance of 4x basic salary and group income protection from start date. 5% employer matched pension contributions after 3 months service. Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period. Hybrid working arrangements and standard office working hours are 9am – 5.30pm. Employee assistance programme for practical and emotional support. Free parking and complimentary refreshments onsite.