2-Month FTC Credit Controller in Fareham

Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services. Infinigate Cloud places ‘people’ at the heart of all we do – whether that is our partners, their customers or the wealth of carefully selected subject matter experts that make up our team. Our purpose is to help our partners grow profitable, future-proof cloud businesses achieving sustainable and long-term growth. Infinigate Cloud is only successful if our partners are successful.

Infinigate Cloud is seeking an exceptional Credit Controller to join their EMEA Credit Control team for an initial 2-Month Fixed Term Contract. To be successful in this role, you will be a confident professional with exposure to a fast-paced and multi-focused credit control environment. You will need to bring your creativity and attention to detail as this role, though reporting to the Group Credit Manager and liaising with the wider Credit Control team, is a sole function for the Infinigate Cloud entity. If you are motivated to work independently, communicating with multiple departments and working closely with the finance team, this may be the right opportunity for you.

We are seeking a candidate who can be available immediately. We offer a hybrid working pattern based in our beautiful Fareham offices on Cams Hill Estate. Infinigate Cloud offers a warm welcome and career growth through exposure and the opportunity to implement structure and processes with the support of a solid Finance and Credit Control team.

• Manage sales ledger debt, ensuring collections meet KPI targets and proactively addressing potential payment defaults.
• Build customer relationships to ensure timely fee settlement and manage cancellation requests professionally within KPI guidelines.
• Enforce settlement fees and collect debt in line with contractual obligations, collaborating with account management and sales teams when needed.
• Suggest and implement improvements for cash collection efficiency and productivity, while identifying and mitigating risks.
• Maintain customer accounts, monitor credit limits, and address customer queries, working with the Senior Billing Administrator as necessary.
• Ensure accurate financial paperwork, adhering to ISO standards and maintaining proper audit trails.
• Handle legal collections, produce daily cash collection reports, and assist in meeting cash targets and reducing debtor days.

• Competent in using accounting systems.

• Self-motivated with the ability to work on their own initiative.
• Commitment to the delivery of tasks, often under pressure and to deadlines.
• A team player with a collaborative approach, confident and effective communicator.

• 25 days annual leave rising to 28 days with length of service, plus bank holidays (pro rata).

• Day off on your birthday.

• 2 paid volunteer days per year.

• Additional holiday purchase scheme.

• Life assurance of 4 x basic salary and group income protection from start date.

• 5% employer matched pension contributions after 3 months service.

• Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.

• Hybrid working arrangements and standard office working hours are 9am – 5.30pm.

• Employee assistance programme for practical and emotional support.

• Free parking and complimentary refreshments onsite.

If you are interested in applying for this role or have any additional queries on the role, please submit your CV quoting ‘Temp Credit Controller’ to JobsUK@Infinigate.com.

Seniority level: Associate

Employment type: Contract

Job function: Finance, Accounting/Auditing, and Administrative