At a Glance
- Tasks: Manage sales ledger debt and build customer relationships for timely fee settlement.
- Company: Infinigate Cloud is a leading cloud distributor focused on partner success and sustainable growth.
- Benefits: Enjoy 25 days annual leave, hybrid working, and additional perks like volunteer days and private medical insurance.
- Why this job: Join a supportive team culture where your creativity and initiative can shine in a fast-paced environment.
- Qualifications: Experience in credit control and strong communication skills are essential for this role.
- Other info: Immediate start available; work from our beautiful Fareham offices with free parking.
Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services. Infinigate Cloud places ‘people’ at the heart of all we do – whether that is our partners, their customers or the wealth of carefully selected subject matter experts that make up our team. Our purpose is to help our partners grow profitable, future-proof cloud businesses achieving sustainable and long-term growth. Infinigate Cloud is only successful if our partners are successful.
Role Purpose
Infinigate Cloud is seeking an exceptional Credit Controller to join their EMEA Credit Control team for an initial 2-Month Fixed Term Contract. To be successful in this role, you will be a confident professional with exposure to a fast-paced and multi-focused credit control environment. You will need to bring your creativity and attention to detail as this role, though reporting to the Group Credit Manager and liaising with the wider Credit Control team, is a sole function for the Infinigate Cloud entity. If you are motivated to work independently, communicating with multiple departments and working closely with the finance team, this may be the right opportunity for you. We are seeking a candidate who can be available immediately. We offer a hybrid working pattern based in our beautiful Fareham offices on Cams Hill Estate. Infinigate Cloud offers a warm welcome and career growth through exposure and the opportunity to implement structure and processes with the support of a solid Finance and Credit Control team.
Duties & Responsibilities
- Manage sales ledger debt, ensuring collections meet KPI targets and proactively addressing potential payment defaults.
- Build customer relationships to ensure timely fee settlement and manage cancellation requests professionally within KPI guidelines.
- Enforce settlement fees and collect debt in line with contractual obligations, collaborating with account management and sales teams when needed.
- Suggest and implement improvements for cash collection efficiency and productivity, while identifying and mitigating risks.
- Maintain customer accounts, monitor credit limits, and address customer queries, working with the Senior Billing Administrator as necessary.
- Ensure accurate financial paperwork, adhering to ISO standards and maintaining proper audit trails.
- Handle legal collections, produce daily cash collection reports, and assist in meeting cash targets and reducing debtor days.
General Skills
- Competent in using accounting systems.
Personal Requirements
Infinigate’s values underpin a strong collaborative working culture and successful inclusive working environment.
- Self-motivated with the ability to work on their own initiative.
- Commitment to the delivery of tasks, often under pressure and to deadlines.
- A team player with a collaborative approach, confident and effective communicator.
Benefits
- 25 days annual leave rising to 28 days with length of service, plus bank holidays (pro rata).
- Day off on your birthday.
- 2 paid volunteer days per year.
- Additional holiday purchase scheme.
- Life assurance of 4 x basic salary and group income protection from start date.
- 5% employer matched pension contributions after 3 months service.
- Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.
- Hybrid working arrangements and standard office working hours are 9am – 5.30pm.
- Employee assistance programme for practical and emotional support.
- Free parking and complimentary refreshments onsite.
If you are interested in applying for this role or have any additional queries on the role, please submit your CV quoting ‘Temp Credit Controller’.
2-Month FTC Credit Controller employer: Infinigate Cloud
Contact Detail:
Infinigate Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2-Month FTC Credit Controller
✨Tip Number 1
Familiarise yourself with Infinigate Cloud's services and values. Understanding their focus on customer relationships and collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your experience in managing sales ledgers and collections. Be ready to share specific examples of how you've met KPI targets and improved cash collection efficiency in previous roles.
✨Tip Number 3
Highlight your ability to work independently while also being a team player. Infinigate values collaboration, so demonstrating how you can balance both aspects will make you a strong candidate.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've addressed customer queries or payment defaults in the past. This will illustrate your proactive approach and attention to detail.
We think you need these skills to ace 2-Month FTC Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and finance. Emphasise your ability to work independently and manage customer relationships, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Infinigate Cloud's values. Mention how your skills align with their needs, particularly in managing sales ledger debt and improving cash collection efficiency.
Highlight Relevant Skills: In your application, focus on specific skills mentioned in the job description, such as your competence in using accounting systems, attention to detail, and ability to meet KPI targets. Provide examples of how you've successfully applied these skills in previous roles.
Follow Application Instructions: Ensure you submit your application as specified, quoting ‘Temp Credit Controller’ in your CV. Double-check for any additional documents required and make sure everything is formatted correctly before sending it off.
How to prepare for a job interview at Infinigate Cloud
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Credit Controller. Be prepared to discuss how your previous experience aligns with managing sales ledger debt and building customer relationships.
✨Showcase Your Communication Skills
As this role involves liaising with multiple departments, demonstrate your effective communication skills during the interview. Share examples of how you've successfully collaborated with teams in the past to resolve issues or improve processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in handling payment defaults or customer queries. Prepare specific scenarios from your past experiences where you successfully managed similar challenges.
✨Highlight Your Initiative
Infinigate Cloud values self-motivation and initiative. Be ready to discuss instances where you've taken the lead on projects or suggested improvements in your previous roles, particularly in cash collection efficiency.