Programme Delivery Lead in Newcastle upon Tyne

You will be the engine room of a high-profile, dedicated programme: "Making IBCA a Great Place to Work". Working closely with the Programme Lead, you will have a tangible impact on our organisational culture. Your focus will be on embedding positive ways of working, accelerating our maturity, and providing practical support to our people as they navigate this period of change. This is a unique opportunity to build something foundational from the ground up.

Taking ownership of the day-to-day delivery of this 12-month programme, you will translate strategy into action, keep timelines on track, and ensure our workforce's voice is heard.

Your core responsibilities will be to:

• Drive Programme Delivery: Own the 12-month project plan, actively tracking milestones, managing risks, and ensuring all interlinked workstreams are delivered on time.




• Harness Data & Insights: Lead the collection and analysis of engagement metrics, pulse surveys, and employee feedback. You will use these insights to measure success, spot trends, and report directly to the Board.




• Create Impactful Resources: Design practical, user-friendly toolkits and communication materials that support line managers and teams through rapid scaling and location changes.




• Champion Stakeholder Engagement: Serve as the programme's central hub, partnering with HR, internal comms, and site champions to drive a unified culture across all locations.




• Facilitate Change: Design and lead engaging workshops, focus groups, and briefings that build team cohesion and embed our new ways of working.




• Align with the Wider Business: Integrate programme initiatives seamlessly with our business-as-usual HR activities to maximise our overall impact on employee experience.

Person specification

We are looking for a highly organised, delivery-focused HR professional. You will be someone who thrives on turning strategy into action, using data to solve problems, and bringing people together during periods of change

• People & Culture Expertise: Proven experience in HR, Employee Engagement, or Organisational Development, with a focus on driving positive workplace cultures.




• Project Delivery: Strong project management skills, with the ability to own deliverables, manage complex timelines, and report progress to senior stakeholders.




• Data-Driven Mindset: Highly capable of interpreting both qualitative and quantitative data to uncover trends and guide decision-making.




• Compelling Communication: An engaging communicator, able to write impactful internal content and expertly facilitate workshops and focus groups.




• Agility: Highly adaptable and resilient, with the ability to keep complex programmes on track while navigating a scaling, fast-paced environment.




• Stakeholder Engagement: A collaborative relationship-builder who can influence and partner with teams across the organisation to champion our initiatives.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

• Premium allowance paid monthly after probation




• Learning and development tailored to your role




• An environment with flexible working options




• A culture encouraging inclusion and diversity




• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%




• 32.5 days of paid annual leave plus 8 bank holidays




• Family friendly policies to support you and your everyday responsibilities




• Enhanced maternity and paternity leave, up to 12 months shared parental leave