Events Production Manager in Newcastle upon Tyne

The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up at unprecedented pace to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

The Communications and Engagement team sits at the heart of IBCA to ensure we explain the new compensation scheme with clarity, simplicity and effectiveness. We need the community affected by the infected blood scandal to be kept updated on our work to build a secure and efficient system to process and pay compensation.

As an Events Production Manager (SEO) you will lead the planning, strategy and delivery of high-profile internal and external events that support IBCA's mission. You will oversee complex stakeholder engagement activity, including forums with people impacted by the infected blood scandal, advisory board meetings, national community engagement sessions and senior leadership events. You will shape our event strategy and ensure trauma-informed practice, accessibility and consistency across all engagement activity.

• Develop and own the IBCA Events and Engagement Strategy, aligned to organisational priorities
• Responsible for end-to-end event production from concept to evaluation
• Lead programme of events including roundtables, speaking opportunities, internal conferences, campaigning/awareness activity and digital delivery
• Manage supplier relationships including procurement, contracts, budgets and venues
• Generate creative, insight-driven ideas using latest event technologies
• Provide expert advice on event display, tone, technical delivery and audience experience
• Develop and lead evaluation and reporting based on GCS Impact and Insight framework
• Ensure event content aligns with trauma-informed language, accessibility standards and communication principles
• Line-manage, coach and develop HEO team members
• Work closely with Content Design, Engagement, Strategic Comms and Service Design to translate insight into action and improve user experience

• Proven event management experience in a complex, sensitive or public sector context
• Experience delivering large-scale and high-profile events
• Strong stakeholder and supplier management skills
• Demonstrable understanding of trauma-informed and psychologically safe delivery
• Excellent communication skills and ability to influence at pace
• Strong leadership, coaching and people-development capability

• Experience working with lived-experience groups or bereavement/health communities
• Knowledge of Government Communication Service (GCS) standards

• Salary £47,258
• IBCA contributes £13,690 towards membership of the Civil Service Defined Benefit Pension scheme
• Premium allowance paid monthly after probation
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service Pension providing an attractive pension, benefits for dependants and employer contributions of 28.97%
• 32.5 days of paid annual leave plus 8 bank holidays
• Family friendly policies to support you and your everyday responsibilities
• Enhanced maternity and paternity leave, up to 12 months shared parental leave

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre-settled status under the EUSS
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks. Criminal Record Check will be sent to Disclosure and Barring Service on your behalf. Pre-employment screening includes check on Internal Fraud Database (IFD); applicants with history of fraud or dishonesty dismissed by government are not eligible. Applicants must not have been dismissed within 5 years for internal fraud against government.

Submit CV highlighting career history and achievements relevant for this role. Provide Statement of Suitability (750 words max.) explaining personal skills, qualities and experience with reference to essential criteria in the person specification. Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert. Successful sift candidates are invited for interview assessed on experience and behaviours. Interview will include a 5 minute presentation. If you wish to send completed forms directly, advise Government Recruitment Service by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk with job reference number in the subject. This vacancy is using Success Profiles and will assess your Behaviours and Experience.

• Expected sift date – w/c 12th January 2026
• Expected interview date/s – w/c 25th January 2026
• Interview location – face to face or by video; location notified if selected for interview.

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.