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- Tasks: Lead client projects from start to finish, ensuring timely and budget-friendly delivery.
- Company: Join a dynamic team focused on innovative project management solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values diversity and drives impactful results.
- Qualifications: 5+ years in project management, preferably with ITIL and PMP or PRINCE2 certifications.
- Other info: Experience with ServiceNow projects is a plus; strong communication skills are essential.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a highly motivated and experienced Project Manager to join our dynamic team. The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:
- Project Planning and Execution: Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings, clarification of deliverables, resources and timeframes. Accountable for client interactions and project delivery. Plan, execute, and finalize projects according to strict deadlines and within budget. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Develop detailed project plans and manage project timelines. Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc). Manage changes to project scope, schedule, and costs using appropriate verification techniques. Lead client interactions and produce high quality project updates in Daily/Weekly sessions and Steer Co’s. Ability to flexibly operate projects in Agile and Waterfall methodologies. Identify areas for project growth to support client Strategic objectives.
- People Management Team Leadership: Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment. Assign tasks and responsibilities to team members based on their skills and expertise. Conduct regular team meetings to review project progress, address issues, and ensure alignment with project objectives. Lead internal initiatives to consistently improve our capabilities and drive industry leading performance.
- Performance Management: Set clear performance expectations and provide ongoing feedback to team members. Conduct performance evaluations and identify opportunities for professional development. Address performance issues promptly and implement corrective actions as needed.
- Conflict Resolution: Mediate conflicts within the team and facilitate effective communication to resolve issues. Promote a positive and inclusive team culture that values diversity and collaboration.
- Stakeholder Management: Provide exceptional levels of verbal and written communication to clients and the ability to build rapport via teams and face to face. Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Communicate project status, risks, and issues to stakeholders in a clear and timely manner. Manage stakeholder expectations and ensure alignment with project goals.
Qualifications:
- ITIL and PMP or PRINCE2 certification preferred.
- Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar).
- ServiceNow deployment and improvement project experience desirable.
- Proven track record of successfully managing projects from start to finish.
- Proven experience in client-facing roles, with strong communication and interpersonal skills.
- Expertise in project governance, resource management, and change control.
- Strategic thinking with the ability to align ServiceNow solutions with client objectives.
- Strong understanding of project management methodologies and tools.
- Ability to manage multiple projects simultaneously and work well under pressure.
- Proficiency in project management software (e.g., MS Project).
Project Manager ServiceNow employer: Inetum
Contact Detail:
Inetum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager ServiceNow
✨Tip Number 1
Familiarise yourself with ServiceNow and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your commitment to the role and your ability to manage projects effectively.
✨Tip Number 2
Network with current or former Project Managers at StudySmarter or within the industry. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in the past. Highlight your experience with Agile and Waterfall methodologies, as well as any challenges you've overcome, to showcase your problem-solving skills.
✨Tip Number 4
Demonstrate your leadership abilities by sharing instances where you've mentored team members or led cross-functional teams. This will show that you have the people management skills necessary for the Project Manager role.
We think you need these skills to ace Project Manager ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, especially in ServiceNow or similar environments. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for project management and your ability to lead teams. Mention specific examples of past projects where you successfully managed scope, budget, and timelines.
Highlight Certifications: If you have ITIL, PMP, or PRINCE2 certifications, make them prominent in your application. These qualifications are preferred and can set you apart from other candidates.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with clients and stakeholders in previous roles.
How to prepare for a job interview at Inetum
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles in detail. Highlight specific projects you've led, focusing on your responsibilities, the methodologies you used (Agile or Waterfall), and how you ensured projects were delivered on time and within budget.
✨Demonstrate Strong Communication Skills
Since this role involves significant client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated project updates and managed stakeholder expectations in past roles.
✨Prepare for Conflict Resolution Scenarios
Think of instances where you've had to mediate conflicts within a team. Be ready to explain your approach to resolving issues and promoting a positive team culture, as this is crucial for a Project Manager.
✨Familiarise Yourself with ServiceNow
If you have experience with ServiceNow, be sure to discuss it. If not, do some research on its functionalities and how it can support project management. Showing an understanding of the platform will demonstrate your commitment to aligning solutions with client objectives.
