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- Tasks: Lead and manage client projects from start to finish, ensuring timely delivery and budget adherence.
- Company: Join a dynamic team focused on delivering top-notch project management solutions.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative work culture.
- Why this job: Be part of a high-performance environment that values innovation and teamwork while making a real impact.
- Qualifications: 5+ years in project management, ITIL and PMP/PRINCE2 certifications preferred, with strong communication skills.
- Other info: Experience with ServiceNow projects is a plus; thrive in both Agile and Waterfall methodologies.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a highly motivated and experienced Project Manager to join our dynamic team. The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:
- Project Planning and Execution: Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings, clarification of deliverables, resources and timeframes. Accountable for client interactions and project delivery. Plan, execute, and finalize projects according to strict deadlines and within budget. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Develop detailed project plans and manage project timelines. Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc). Manage changes to project scope, schedule, and costs using appropriate verification techniques. Lead client interactions and produce high quality project updates in Daily/Weekly sessions and Steer Co’s. Ability to flexibly operate projects in Agile and Waterfall methodologies. Identify areas for project growth to support client Strategic objectives.
- People Management: Team Leadership: Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment. Assign tasks and responsibilities to team members based on their skills and expertise. Conduct regular team meetings to review project progress, address issues, and ensure alignment with project objectives. Lead internal initiatives to consistently improve our capabilities and drive industry leading performance.
- Performance Management: Set clear performance expectations and provide ongoing feedback to team members. Conduct performance evaluations and identify opportunities for professional development. Address performance issues promptly and implement corrective actions as needed.
- Conflict Resolution: Mediate conflicts within the team and facilitate effective communication to resolve issues. Promote a positive and inclusive team culture that values diversity and collaboration.
- Stakeholder Management: Provide exceptional levels of verbal and written communication to clients and the ability to build rapport via teams and face to face. Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Communicate project status, risks, and issues to stakeholders in a clear and timely manner. Manage stakeholder expectations and ensure alignment with project goals.
Qualifications:
- ITIL and PMP or PRINCE2 certification preferred.
- Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar).
- ServiceNow deployment and improvement project experience desirable.
- Proven track record of successfully managing projects from start to finish.
- Proven experience in client-facing roles, with strong communication and interpersonal skills.
- Expertise in project governance, resource management, and change control.
- Strategic thinking with the ability to align ServiceNow solutions with client objectives.
- Strong understanding of project management methodologies and tools.
- Ability to manage multiple projects simultaneously and work well under pressure.
- Proficiency in project management software (e.g., MS Project).
Project Manager ServiceNow employer: Inetum
Contact Detail:
Inetum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager ServiceNow
✨Tip Number 1
Familiarise yourself with ServiceNow and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your commitment to the role and your ability to manage projects effectively.
✨Tip Number 2
Network with current or former Project Managers at StudySmarter or within the industry. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in the past. Highlight your experience with Agile and Waterfall methodologies, as well as your ability to lead cross-functional teams and handle client interactions.
✨Tip Number 4
Showcase your leadership skills by preparing to talk about how you've mentored team members and resolved conflicts in previous roles. This will demonstrate your capability to foster a collaborative environment, which is crucial for the Project Manager position.
We think you need these skills to ace Project Manager ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, especially in consulting environments. Emphasise your familiarity with ServiceNow and any certifications like ITIL or PMP.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role and how your skills align with the responsibilities outlined in the job description. Mention specific examples of past projects where you successfully managed client interactions and delivered results.
Showcase Leadership Skills: Highlight your experience in leading teams and managing conflicts. Provide examples of how you've motivated team members and fostered a collaborative environment to achieve project goals.
Prepare for Potential Questions: Anticipate questions related to project management methodologies, particularly Agile and Waterfall. Be ready to discuss how you've applied these methodologies in past projects and how you handle project scope changes and stakeholder management.
How to prepare for a job interview at Inetum
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles in detail. Highlight specific projects you've led, focusing on your responsibilities, the methodologies you used (Agile or Waterfall), and how you ensured they were delivered on time and within budget.
✨Demonstrate Strong Communication Skills
Since this role involves significant client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated project updates and managed stakeholder expectations in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and conflict resolution skills. Think of scenarios where you had to mediate conflicts within a team or manage changes to project scope, and be ready to explain your approach and the outcomes.
✨Familiarise Yourself with ServiceNow
If you have experience with ServiceNow, be ready to discuss it. If not, do some research on its functionalities and how it can be applied in project management. Showing a proactive interest in the platform can set you apart from other candidates.
