At a Glance
- Tasks: Lead client projects from start to finish, ensuring timely and budget-friendly delivery.
- Company: Join a dynamic team focused on innovative project management solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Other info: Experience with ServiceNow projects is a plus; strong communication skills are essential.
- Why this job: Be part of a collaborative culture that values diversity and drives impactful results.
- Qualifications: 5+ years in project management, with ITIL and PMP or PRINCE2 certifications preferred.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a highly motivated and experienced Project Manager to join our dynamic team. The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:
- Project Planning and Execution:
- Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings, clarification of deliverables, resources and timeframes
- Accountable for client interactions and project delivery
- Plan, execute, and finalize projects according to strict deadlines and within budget.
- Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop detailed project plans and manage project timelines.
- Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc)
- Manage changes to project scope, schedule, and costs using appropriate verification techniques.
- Lead client interactions and produce high quality project updates in Daily/Weekly sessions and Steer Co’s
- Ability to flexibly operate projects in Agile and Waterfall methodologies
- Identify areas for project growth to support client Strategic objectives
People Management
- Team Leadership:
- Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment.
- Assign tasks and responsibilities to team members based on their skills and expertise.
- Conduct regular team meetings to review project progress, address issues, and ensure alignment with project objectives.
- Lead internal initiatives to consistently improve our capabilities and drive industry leading performance
Performance Management:
- Set clear performance expectations and provide ongoing feedback to team members.
- Conduct performance evaluations and identify opportunities for professional development.
- Address performance issues promptly and implement corrective actions as needed.
Conflict Resolution:
- Mediate conflicts within the team and facilitate effective communication to resolve issues.
- Promote a positive and inclusive team culture that values diversity and collaboration.
- Stakeholder Management:
- Provide exceptional levels of verbal and written communication to clients and the ability to build rapport via teams and face to face.
- Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
- Communicate project status, risks, and issues to stakeholders in a clear and timely manner.
- Manage stakeholder expectations and ensure alignment with project goals.
Qualifications:
• ITIL and PMP or PRINCE2 certification preferred.
- Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar)
- ServiceNow deployment and improvement project experience desirable
- Proven track record of successfully managing projects from start to finish.
- Proven experience in client-facing roles, with strong communication and interpersonal skills.
- Expertise in project governance, resource management, and change control.
- Strategic thinking with the ability to align ServiceNow solutions with client objectives
- Strong understanding of project management methodologies and tools.
- Ability to manage multiple projects simultaneously and work well under pressure.
- Proficiency in project management software (e.g., MS Project).
Project Manager ServiceNow in Glasgow employer: Inetum
Join a forward-thinking company that values innovation and collaboration, where as a Project Manager for ServiceNow, you will thrive in a supportive environment that prioritises employee growth and development. With a strong emphasis on work-life balance and a culture that encourages open communication, you will have the opportunity to lead dynamic projects while building meaningful relationships with clients and colleagues alike. Our commitment to excellence and continuous improvement ensures that you will be part of a team that is not only dedicated to delivering outstanding results but also to fostering your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager ServiceNow in Glasgow
✨Tip Number 1
Network with professionals in the project management field, especially those who have experience with ServiceNow. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with Agile and Waterfall methodologies, as well as the specific tools used in project management. Consider taking short courses or certifications that can enhance your knowledge and demonstrate your commitment to continuous learning.
✨Tip Number 3
Prepare for interviews by practising common project management scenarios and how you would handle them. Be ready to discuss your past experiences in managing client relationships and delivering projects successfully.
✨Tip Number 4
Showcase your leadership skills by sharing examples of how you've motivated teams and resolved conflicts in previous roles. Highlighting these experiences can set you apart from other candidates.
We think you need these skills to ace Project Manager ServiceNow in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant project management experience, especially in consulting environments. Emphasise your ITIL and PMP or PRINCE2 certifications, as well as any specific experience with ServiceNow.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for project management and your ability to lead cross-functional teams. Mention specific examples of projects you've managed successfully, focusing on your communication skills and stakeholder management.
Highlight Relevant Skills:In your application, clearly outline your expertise in project governance, resource management, and change control. Make sure to mention your proficiency in project management software like MS Project.
Showcase Leadership Experience:Demonstrate your leadership capabilities by providing examples of how you've mentored team members and resolved conflicts within teams. This will show your potential employer that you can foster a collaborative work environment.
How to prepare for a job interview at Inetum
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles in detail. Highlight specific projects you've managed, focusing on your responsibilities, the methodologies you used (Agile or Waterfall), and how you ensured they were delivered on time and within budget.
✨Demonstrate Strong Communication Skills
Since this role involves significant client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated project updates and managed stakeholder expectations in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and conflict resolution skills. Think of scenarios where you had to mediate conflicts within a team or manage changes to project scope, and be ready to explain your approach and the outcomes.
✨Familiarise Yourself with ServiceNow
If you have experience with ServiceNow, be ready to discuss it. If not, do some research on its functionalities and how it can support project management. Showing an understanding of how ServiceNow aligns with client objectives can set you apart.
