At a Glance
- Tasks: Provide day-to-day support on ServiceNow and resolve user queries.
- Company: Join a leading European digital services company with a focus on innovation.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Kickstart your career in tech while making a real difference for users.
- Qualifications: Hands-on ServiceNow experience and strong communication skills required.
- Other info: Dynamic team environment with plenty of learning opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A European leader in digital services is seeking a ServiceNow Technical Support junior to provide day-to-day support across multiple platforms. This entry-level role requires hands-on ServiceNow experience and strong communication skills to ensure user satisfaction and optimal performance.
Duties include:
- Resolving user queries
- Monitoring tickets
- Collaborating with senior staff to troubleshoot issues
Ideal candidates are proactive and have a basic qualification in ServiceNow. This is a full-time position located in England.
Junior ServiceNow Platform Support Specialist employer: Inetum
Contact Detail:
Inetum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior ServiceNow Platform Support Specialist
✨Tip Number 1
Get familiar with ServiceNow! Dive into the platform and explore its features. The more you know, the better you'll be at answering questions and resolving issues during interviews.
✨Tip Number 2
Practice your communication skills. Since this role is all about user satisfaction, being able to explain technical concepts in simple terms will set you apart. Try explaining ServiceNow functionalities to a friend!
✨Tip Number 3
Network with professionals in the field. Join online forums or local meetups related to ServiceNow. This can help you learn from others' experiences and might even lead to job opportunities.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive and passionate about their career. Make sure to highlight your hands-on experience and eagerness to learn in your application.
We think you need these skills to ace Junior ServiceNow Platform Support Specialist
Some tips for your application 🫡
Show Your ServiceNow Skills: Make sure to highlight any hands-on experience you have with ServiceNow in your application. Even if it's just a basic qualification, we want to see how you've used it in real-life scenarios.
Communicate Clearly: Since strong communication skills are key for this role, ensure your application is clear and concise. We love candidates who can express their thoughts well, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention how your proactive attitude aligns with our needs at StudySmarter, and show us why you're the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Inetum
✨Know Your ServiceNow Basics
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with common functionalities and features, as well as any recent updates. This will show that you're proactive and ready to hit the ground running.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would resolve a user query, so being clear and concise will help demonstrate your ability to communicate effectively.
✨Show Your Problem-Solving Mindset
Prepare examples of how you've tackled challenges in the past, even if they weren't directly related to ServiceNow. Highlighting your problem-solving skills will reassure the interviewers that you can handle troubleshooting and support tasks efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of issues you might encounter, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.