At a Glance
- Tasks: Lead and manage ServiceNow projects from start to finish, ensuring timely delivery and client satisfaction.
- Company: Join a dynamic team focused on innovative project management solutions.
- Benefits: Competitive salary, professional development opportunities, and a collaborative work environment.
- Other info: Opportunity for career growth and to work with cutting-edge technologies.
- Why this job: Make a real impact by driving successful project outcomes in a fast-paced setting.
- Qualifications: 3+ years of project management experience and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly motivated and experienced ServiceNow Project Manager to join our dynamic team. Previous experience with ServiceNow implementations is essential.
The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:- Project Planning and Execution:
- Involvement and leadership demonstrated in early Pre-Sales engagements e.g. Client meetings, clarification of deliverables, resources and timeframes.
- Accountable for client interactions and project delivery.
- Plan, execute, and finalize projects according to strict deadlines and within budget.
- Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop detailed project plans and manage project timelines.
- Monitor and report on project progress, identifying and mitigating risks and issues (RAID etc).
- Manage changes to project scope, schedule, and costs using appropriate verification techniques.
- Lead client interactions and produce high quality project updates in Daily/Weekly sessions and Steer Co’s.
- Ability to flexibly operate projects in Agile and Waterfall methodologies.
- Identify areas for project growth to support client Strategic objectives.
- People Management:
- Lead, mentor, and motivate project team members, fostering a collaborative and high-performance work environment.
- Assign tasks and responsibilities to team members based on their skills and expertise.
- Conduct regular team meetings to review project progress, address issues, and ensure alignment with project objectives.
- Lead internal initiatives to consistently improve our capabilities and drive industry leading performance.
- Project Performance Management:
- Set clear expectations and provide ongoing feedback to project team members.
- Address issues promptly and implement corrective actions as needed.
- Conflict Resolution:
- Mediate conflicts and facilitate effective communication to resolve issues.
- Stakeholder Management:
- Provide exceptional levels of verbal and written communication to clients and the ability to build rapport via teams and face to face.
- Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
- Communicate project status, risks, and issues to stakeholders in a clear and timely manner.
- Manage stakeholder expectations and ensure alignment with project goals.
- ITIL and PMP or PRINCE2 certification preferred.
- Minimum of 3 years of project management experience in a consulting environment.
- ServiceNow deployment and improvement project experience essential.
- Strategic thinking with the ability to align ServiceNow solutions with client objectives.
- Proven track record of successfully managing projects from start to finish.
- Proven experience in client-facing roles, with strong communication and interpersonal skills.
- Expertise in project governance, resource management, and change control.
- Strong understanding of project management methodologies and tools.
- Ability to manage multiple projects simultaneously and work well under pressure.
- Proficiency in project management software.
ServiceNow Project Manager in City of London employer: Inetum
Join our innovative team as a ServiceNow Project Manager, where we prioritise employee growth and foster a collaborative work culture. Our commitment to professional development is matched by our focus on delivering exceptional client service, ensuring that you have the resources and support needed to excel in your role. Located in a vibrant area, we offer a dynamic environment that encourages creativity and teamwork, making us an outstanding employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Project Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that ServiceNow Project Manager role.
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle client interactions or manage project scope changes. We want you to shine and show off your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We love seeing candidates who are proactive and engaged.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team.
We think you need these skills to ace ServiceNow Project Manager in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Project Manager role. Highlight your experience with ServiceNow implementations and project management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your project management successes and how you’ve led teams to achieve their goals.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, we want to see how you can build rapport and manage stakeholder expectations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at Inetum
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific implementations you've worked on, the challenges you faced, and how you overcame them. This will show that you not only understand the platform but can also apply it effectively in real-world scenarios.
✨Demonstrate Your Project Management Skills
Prepare to talk about your project management experience in detail. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your ability to manage timelines, budgets, and team dynamics, as well as how you’ve successfully navigated both Agile and Waterfall methodologies.
✨Showcase Your Communication Prowess
Since this role involves a lot of client interaction, be ready to demonstrate your communication skills. Practice explaining complex concepts in simple terms and think of examples where you’ve built strong relationships with clients. This will help convey your ability to manage stakeholder expectations effectively.
✨Prepare for Conflict Resolution Scenarios
Think of instances where you had to mediate conflicts or resolve issues within a project team. Be prepared to discuss your approach and the outcomes. This will illustrate your leadership qualities and your capability to maintain a collaborative work environment, which is crucial for a Project Manager.
