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- Tasks: Lead the development of innovative Aftersales training programmes for global service partners.
- Company: Join INEOS Automotive, a trailblazer in 4X4 development and manufacturing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of a diverse team dedicated to challenging the ordinary.
- Why this job: Make a real impact by shaping training for cutting-edge automotive technology.
- Qualifications: Experience in Aftersales Training and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world‑class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double‑cab pick‑up, the Quartermaster.
At INEOS we tackle every challenge head‑on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.
The Aftersales Training Lead is responsible for designing, developing, and delivering all Aftersales training programmes for partner networks, technical teams, and customer‑facing service staff. This includes Customer Advisory, Technical, Parts, and Warranty learning pathways. The role ensures that the INEOS Automotive strategy is implemented effectively and that partners receive the necessary training support aligned with product launch timelines and continuous improvement needs.
Responsibilities
- Lead the end‑to‑end development of Aftersales training programmes across Customer Advisory, Technical, Parts and Warranty functions (excluding Sales & Product training).
- Translate the INEOS Automotive strategy into practical training pathways for global service partners.
- Create blended learning solutions including classroom, e‑learning, hands‑on, virtual and on‑vehicle training modules.
- Ensure all training content is aligned with product launch timelines and technical maturity.
- Assess partner readiness and identify skill gaps across all Aftersales functions.
- Implement structured learning pathways ensuring all partner staff have up‑to‑date product knowledge and technical competence.
- Track training KPIs and report on network progress, readiness and performance.
- Ensure compliance with brand standards, legal requirements and operational expectations.
- Engage proactively with launch teams to ensure markets have the required capability for new vehicle introductions.
- Provide Aftersales input into technical publications, support tools and dealer‑facing platforms.
Qualifications
- Strong background in Aftersales Training, Technical Training, or OEM network development.
- Experience within an OEM or major automotive organisation.
- Experience designing and delivering training solutions in an international or multi‑market environment.
- Proven ability to build training programmes from concept through to deployment.
- Outstanding interpersonal and communication skills with the ability to influence at all levels.
- Experience working with blended learning methods (digital, classroom, hands‑on, virtual).
- Solid understanding of Aftersales operations including Technical, Service, Warranty and Parts functions.
- Knowledge of EV systems, diagnostics, or advanced vehicle technologies.
- Familiarity with Learning Management Systems (LMS) and digital learning development tools.
Aftersales Training Lead in London employer: INEOS
Contact Detail:
INEOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Training Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at INEOS. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your experience in Aftersales Training and how you’ve successfully developed training programmes before. This will give you an edge during interviews and show that you mean business.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by doing mock sessions with friends or mentors. Focus on articulating how your background aligns with INEOS’s mission and values. The more comfortable you are, the better you’ll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the INEOS team. Let’s get you that Aftersales Training Lead position!
We think you need these skills to ace Aftersales Training Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Aftersales Training and how it aligns with our mission at INEOS. We want to see how your skills can help us tackle challenges head-on!
Showcase Your Experience: Don’t just list your previous roles; tell us about specific projects or training programmes you’ve developed. We love seeing concrete examples of how you've built training solutions from concept to deployment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate direct communication that gets straight to the heart of the matter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at INEOS
✨Know Your Stuff
Make sure you have a solid understanding of Aftersales operations, especially in Technical, Service, Warranty, and Parts functions. Brush up on your knowledge of EV systems and advanced vehicle technologies, as this will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Training Experience
Prepare to discuss your previous experience in designing and delivering training solutions. Be ready to share specific examples of how you've built training programmes from concept to deployment, especially in an international or multi-market environment. This will demonstrate your capability to lead the end-to-end development of Aftersales training.
✨Engage with the Company Culture
Familiarise yourself with INEOS Automotive's culture and values. They appreciate grit, rigour, and humour, so think about how you can reflect these traits in your responses. Showing that you align with their ethos will help you stand out as a candidate who fits well within their team.
✨Prepare for Practical Scenarios
Expect to discuss how you would create blended learning solutions, including classroom and e-learning modules. Think of practical scenarios where you can explain how you'd assess partner readiness and identify skill gaps. This will highlight your strategic thinking and problem-solving skills, which are crucial for the role.