At a Glance
- Tasks: Lead the development of innovative Aftersales training programmes for global service partners.
- Company: Join INEOS Automotive, a trailblazer in 4X4 development and manufacturing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of an international team dedicated to challenging the ordinary.
- Why this job: Make a real impact by shaping training for cutting-edge automotive technology.
- Qualifications: Experience in Aftersales Training and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world‑class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double‑cab pick‑up, the Quartermaster.
People and Culture: Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head‑on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.
The Aftersales Training Lead is responsible for designing, developing, and delivering all Aftersales training programmes for partner networks, technical teams, and customer‑facing service staff. This includes Customer Advisory, Technical, Parts, and Warranty learning pathways. The role ensures that the INEOS Automotive strategy is implemented effectively and that partners receive the necessary training support aligned with product launch timelines and continuous improvement needs.
Responsibilities:- Lead the end‑to‑end development of Aftersales training programmes across Customer Advisory, Technical, Parts and Warranty functions (excluding Sales & Product training).
- Translate the INEOS Automotive strategy into practical training pathways for global service partners.
- Create blended learning solutions including classroom, e‑learning, hands‑on, virtual and on‑vehicle training modules.
- Ensure all training content is aligned with product launch timelines and technical maturity.
- Assess partner readiness and identify skill gaps across all Aftersales functions.
- Implement structured learning pathways ensuring all partner staff have up‑to‑date product knowledge and technical competence.
- Track training KPIs and report on network progress, readiness and performance.
- Ensure compliance with brand standards, legal requirements and operational expectations.
- Engage proactively with launch teams to ensure markets have the required capability for new vehicle introductions.
- Provide Aftersales input into technical publications, support tools and dealer‑facing platforms.
- Strong background in Aftersales Training, Technical Training, or OEM network development.
- Experience within an OEM or major automotive organisation.
- Experience designing and delivering training solutions in an international or multi‑market environment.
- Proven ability to build training programmes from concept through to deployment.
- Outstanding interpersonal and communication skills with the ability to influence at all levels.
- Experience working with blended learning methods (digital, classroom, hands‑on, virtual).
- Solid understanding of Aftersales operations including Technical, Service, Warranty and Parts functions.
- Knowledge of EV systems, diagnostics, or advanced vehicle technologies.
- Familiarity with Learning Management Systems (LMS) and digital learning development tools.
Aftersales Training Lead employer: INEOS
At INEOS in Grangemouth, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. With competitive benefits and a focus on improving business performance, we offer a rewarding career path for those looking to make a meaningful impact in project management.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Training Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring along examples of your work. This could be training materials you've developed or success stories from previous roles. It’s all about proving you can deliver!
✨Tip Number 3
Tailor your approach! Research the company and its culture before any interaction. Make sure you understand INEOS Automotive's values and how your experience aligns with their mission. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re genuinely interested in being part of the INEOS team. Don’t miss out on the chance to make your mark!
We think you need these skills to ace Aftersales Training Lead
Some tips for your application 🫡
Show Your Passion for Aftersales Training:When you're writing your application, let your enthusiasm for Aftersales Training shine through! We want to see how your experience aligns with our mission at INEOS Automotive. Share specific examples of how you've developed training programmes in the past and how they made a difference.
Tailor Your Application:Make sure to customise your application for the Aftersales Training Lead role. Highlight your relevant skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at INEOS
✨Know Your Stuff
Make sure you have a solid understanding of Aftersales training and the automotive industry. Brush up on key concepts related to Customer Advisory, Technical, Parts, and Warranty functions. Being able to speak confidently about these areas will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've designed and delivered training programmes. Highlight any experience with blended learning methods and how you've successfully implemented training solutions in an international context. This will demonstrate your capability to lead the end-to-end development of training programmes.
✨Engage with the Team
During the interview, be ready to discuss how you would engage with launch teams and assess partner readiness. Show that you understand the importance of collaboration and communication in ensuring that all staff are equipped with the necessary skills and knowledge for new vehicle introductions.
✨Ask Insightful Questions
Prepare thoughtful questions about INEOS Automotive's training strategies and how they align with product launches. This not only shows your interest in the company but also gives you a chance to demonstrate your strategic thinking and understanding of the role's impact on the overall business.
