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- Tasks: Manage customer relationships and ensure excellent service from order to delivery.
- Company: Leading chemicals company with a focus on growth and customer satisfaction.
- Benefits: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Join a team that values your contributions and supports your career growth.
- Qualifications: Experience in client account management and strong communication skills required.
- Other info: Ideal for those passionate about logistics and customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading chemicals company is seeking a motivated Customer Service Representative in West Carr, UK. You will manage customer relationships, provide excellent service, and support order management from acceptance to delivery.
The ideal candidate will have experience in client account management, be a confident communicator in English, and possess logistics knowledge.
Joining our team means being part of a dynamic environment focused on growth and customer satisfaction.
Account Manager - Customer Service & Logistics employer: INEOS group
Contact Detail:
INEOS group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Customer Service & Logistics
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience in client account management and logistics can shine through. Practise common interview questions so you can confidently showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show your genuine interest in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Account Manager - Customer Service & Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client account management and logistics. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: As a Customer Service Representative, strong communication is key. In your application, highlight any experiences where you’ve successfully managed customer relationships or resolved issues. We want to see that you can connect with clients effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at INEOS group
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service and account management. Be ready to discuss your previous experiences and how you've handled challenging situations with clients. This will show that you understand the importance of maintaining strong customer relationships.
✨Show Off Your Logistics Knowledge
Since logistics is a key part of the role, make sure you can talk about your understanding of the order management process. Prepare examples of how you've successfully managed logistics in past roles, as this will demonstrate your capability to support the team effectively.
✨Practice Your Communication Skills
As a confident communicator, you'll need to articulate your thoughts clearly. Consider doing mock interviews with friends or family to practice answering common interview questions. This will help you feel more at ease and ensure you convey your ideas effectively during the actual interview.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding what they prioritise in terms of growth and customer satisfaction will allow you to tailor your responses to align with their goals. This shows that you're not just interested in the job, but also in being a good fit for their team.
