Infrastructure and Cloud Engineer

At INEOS Energy we produce and trade oil, gas, liquefied natural gas (LNG) and carbon credits. This is supported by our investments in low carbon technologies, which will help sustain our business through the energy transition. Direct examples of these areas are ‘Project Greensand’, our pioneering carbon storage project in the Danish North Sea and our investment in HydrogenOne Capital.

The Infrastructure & Cloud Engineer is a developing technical role within the IT department, reporting to the Head of IT. The role provides hands‑on support and administration across server, cloud, network and infrastructure services, helping to maintain the availability, security and integrity of IT systems. Working under the guidance of experienced members of the IT team, the role will undertake operational tasks as directed by the Lead IT Operations Engineer and/or Head of IT while building deeper technical expertise. This position is suited to someone with a good grounding in IT support who has recently progressed into infrastructure administration or engineering and is ready to develop practical experience across cloud, networking, virtualisation, security, backup and server technologies.

RESPONSIBILITIES & ACCOUNTABILITIES

Technical Implementation:

• Assist with and undertake the deployment, configuration and support of server, storage and network hardware, following established standards and procedures.

Network Support:

• Support L2/L3 switch configuration and physical network troubleshooting across Cisco and HP environments, escalating complex issues where required.
• Support the administration and monitoring of Azure and AWS services, Snowflake platform support and virtualised server environments under appropriate guidance.

Operational Integrity:

• Monitor and administer backup and replication jobs, investigate failures and elevate issues to ensure data is protected in line with the agreed strategy.

Compliance Execution:

• Apply approved technical controls, security patches and configuration changes to help maintain compliance with INEOS Group standards.

Systems Lifecycle:

• Support server builds, hardware refreshes and routine administration of Hyper‑V and VMware environments, including exposure to cluster operations.

Documentation:

• Create and maintain accurate infrastructure documentation, asset information and operational procedures, following version and change‑control requirements.

Backup Operations:

• Perform daily checks of backup jobs, investigate routine failures and support off‑site and cloud rotation processes.

Security Operations:

• Assist with vulnerability scans, patching, remediation activities and server hardening in line with security policies and approved processes.

Emergency Response:

• Participate in Black Building tests, Major Incident response and disaster‑recovery exercises, providing technical support and following agreed escalation procedures.

SKILLS, EXPERIENCE & EDUCATION

• Experience in IT support, systems administration or a junior infrastructure role, with some infrastructure and networking exposure
• Relevant technical training, industry experience or qualification; degree desirable, not essential
• Hands‑on, quick to learn and able to explain technical changes clearly to non‑technical users
• Good troubleshooting skills and judgement on when to elevate issues
• Strong interest in an infrastructure and cloud engineering career, with a commitment to continued learning
• Basic understanding of external connectivity, third‑party support relationships, service levels and performance monitoring
• Good understanding of networking fundamentals: LAN/WAN, DNS, DHCP, TCP/IP and switching
• Some practical experience of or exposure to virtualisation, such as Microsoft Hyper‑V or VMware; clustering knowledge desirable
• Working knowledge of Windows Server, RDP and Active Directory; exposure to Microsoft Exchange and basic PowerShell or scripting
• Good working knowledge of server and end‑user hardware, ideally HP, Dell and Lenovo
• Familiarity with service desk, software deployment and patch‑management tools; ManageEngine suite experience desirable
• Storage or SAN exposure, such as NetApp, Lenovo or Dell, desirable
• Understanding of endpoint protection, vulnerability management or security monitoring; Sophos/Carbon Black experience desirable
• Exposure to ITIL, change management or project delivery desirable
• Microsoft, Cisco or relevant cloud certifications, or willingness to work towards them, desirable
• Cloud technology exposure, particularly Azure; AWS or Google Cloud experience desirable

BEHAVIOURAL SKILLS & PERSONAL ATTRIBUTES

• Results‑focused, conscientious and dependable, with a can‑do attitude
• Clear verbal and written communication skills and able to confidently explain technical matters to non‑technical users
• Team player who seeks guidance, shares knowledge and supports colleagues
• Calm under pressure, following escalation procedures and delivering consistent service
• Curious and solutions‑focused, identifying practical improvements and efficiencies
• Quality‑focused and detail‑conscious, maintaining documentation and technical standards.

Please note:

• This role is suitable for applicants who are immediately available - we would expect the successful candidate to be able to commence in role at the beginning of November, 2026.
• This is a temporary-to-permanent opportunity, with the potential to move into a permanent role, subject to business requirements and successful completion of the initial temporary period.
• The role is based onsite at our Knightsbridge office.

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