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- Tasks: Lead the digital experience strategy and enhance customer journeys on our website.
- Company: Join INEOS Automotive, a trailblazer in vehicle development and manufacturing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Shape the future of digital marketing in an innovative automotive company.
- Qualifications: Experience in digital operations, CRM systems, and project management required.
- Other info: Be part of a diverse team driving extraordinary change in the automotive industry.
The predicted salary is between 36000 - 60000 £ per year.
Since we started our journey to build a world class, no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in vehicle development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick up, the Quartermaster.
Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary. If this sounds like you, let’s talk.
Your role: This new role is to set the global strategy for digital experience and CX approach, to ensure that we meet our prospects and customer expectations for an easy to use and effective website and CRM. The core purpose of the role is to continuously improve the effectiveness of the website in nurturing prospects, facilitating the prospects consideration journey and making it quick and easy to convert onsite (test drive leads, quotes, finance and contact a dealer).
Responsibilities include (but are not limited to):
- Digital experience strategy and evolution as the business continuously evolves
- CX global strategy and execution
- Agency team partnership, briefing, delivery
- Email metrics, delivering automated messaging within the resource restraint
What we are looking for:
- Strong experience in digital website operations, optimisation and development with multi-market/language set-up
- CRM experience using enterprise level systems, development of sequential automated decision programs to nurture prospects and retain customers
- Pro-active, a self-starter that can drive progress and delivery with minimal supervision
- Strong knowledge and experience of global multi market website optimisation, authoring and development
- Proficiency in project management and the ability to prioritise effectively
- Comfortable adapting to working at a fast pace and to shifting business dynamics and commercial priorities
- Strong communication skills with an ability to build bridges between technical and non-technical staff
- Ability to influence and guide stakeholders at all levels of seniority
If the role sounds of interest and you want to learn more please apply.
Location: London, United Kingdom
Type: Full-time
Marketing Manager - Digital and CX employer: INEOS Belgium
Contact Detail:
INEOS Belgium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Manager - Digital and CX
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and marketing sectors on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your digital experience strategies and successful projects. This is your chance to demonstrate how you can improve customer experiences and drive conversions—just like we do at StudySmarter!
✨Tip Number 3
Prepare for interviews by researching INEOS Automotive thoroughly. Understand their products, culture, and recent developments. Tailor your responses to show how your experience aligns with their mission of tackling challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team and contributing to our exciting journey in the automotive world.
We think you need these skills to ace Marketing Manager - Digital and CX
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for digital experience and customer experience shine through. We want to see how excited you are about the role and how you can contribute to our mission at INEOS Automotive.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in digital website operations and CRM systems. We’re looking for specific examples that demonstrate your skills in multi-market optimisation and project management.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re a great fit for the Marketing Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at INEOS Belgium
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital experience strategies and website optimisation. Be ready to discuss specific examples from your past roles where you've successfully improved a website or CRM system. This will show that you understand the core responsibilities of the Marketing Manager role.
✨Show Your Proactivity
Prepare to share instances where you've taken the initiative in your previous jobs. INEOS is looking for someone who can drive progress with minimal supervision, so highlight your self-starter attitude and any projects where you led the charge.
✨Communicate Like a Pro
Since you'll be bridging the gap between technical and non-technical teams, practice explaining complex concepts in simple terms. Think of examples where you've successfully influenced stakeholders at various levels, as this will demonstrate your strong communication skills.
✨Adaptability is Key
Be ready to discuss how you've adapted to fast-paced environments and shifting priorities in the past. Share specific stories that illustrate your ability to pivot and still deliver results, as this aligns perfectly with the dynamic nature of the role at INEOS.