Mid Market Account Manager

Sustainable Energy First Lytham St. Annes, United Kingdom Mid Market

Company Description

Sustainable Energy First is a leading sustainable energy and utilities specialist. As a certified B Corporation with a strong commitment to sustainability, we are focused on reducing the carbon footprint of our clients, which account for 3.5% of UK business power consumption. In effect, we have aligned our own sustainability ambitions with those of our clients and prospects. Eradicating 327,000 tonnes CO2e by 2028 is the goal – this is the equivalent of taking 73,000 cars off the road.

Position

In this pivotal role, you\’ll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you\’ll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

1. A good track record of working in a sales and account management environment
2. Good negotiation and influencing skills
3. Good communication skills, written and verbal
4. Proficient user of Microsoft Office applications
5. Experienced user of the CRM system and Salesforce
6. Commercial approach when making decisions
7. Good problem-solving and numerical skills
8. Able to work as a team and individually
9. A good understanding of the UK energy markets (trends in pricing / market movement etc)
10. General knowledge of individual proposition offerings from energy suppliers, demonstrating strong commercial acumen.
11. Ability to analyse and review large data sets quickly and effectively, establishing any anomalies and the best proposition for the customer.

Other Information

Salary up to £26k per annum with a generous commission structure.

Starting at 25 days holiday plus bank holidays.

Hybrid and flexible working.

Benefits platform – gym membership, retail discounts, and many more.

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