Member Experience Manager - London

Member Experience Manager - London

Full-Time 30000 - 40000 £ / year (est.) On-site
I

At a Glance

  • Tasks: Be the go-to problem solver and create amazing experiences for our members.
  • Company: Join a vibrant team at Industrious, where community matters.
  • Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
  • Other info: Embrace challenges and enjoy a fun, engaging workplace.
  • Why this job: Make a real impact by connecting with people and enhancing their workday.
  • Qualifications: Strong communication skills and a passion for teamwork.

The predicted salary is between 30000 - 40000 £ per year.

About the Role

Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members.

You’re the connector and the person everyone knows.

As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation.

You can hold your own when speaking with a CEO because anything you don’t know, you are comfortable asking.

Your drive makes you excited to connect with the broader business community.

You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work.

Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs.

You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen.

  • Success Criteria
  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them.
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!).
  • Fit Criteria
  • No member request is too big or too small for you to handle.
  • You’re energized by people and work well in a team.
  • Your attention to detail is something people comment on.
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days.
  • You’re willing to get your hands dirty one minute and think big picture the next.

Requirements

  • Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
  • Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
  • Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
  • Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
  • Ensure work areas are kept in a sanitary condition and all safety protocols are followed.
  • #J-18808-Ljbffr

Member Experience Manager - London employer: Industrious

Join a leading book manufacturing company that values its employees and fosters a dynamic work culture. As a Laminator Operative, you'll benefit from comprehensive training, opportunities for skill development, and a supportive team environment that encourages growth. With a focus on quality and safety, this role offers a rewarding experience in a fast-paced setting, perfect for those looking to make a meaningful impact in the print industry.

I

Contact Details:

Industrious Recruitment Team

We think you need these skills to ace Member Experience Manager - London

Problem-Solving Skills
Business Acumen
Communication Skills
Consultative Sales Approach
Event Planning
Attention to Detail
Teamwork