At a Glance
- Tasks: Create amazing experiences for members by managing office supplies and hosting events.
- Company: Join a vibrant team at Industrious, where hospitality meets innovation.
- Benefits: Earn $25.25/hour, enjoy flexible hours, and receive a commuter stipend.
- Other info: Perfect for those who thrive in dynamic environments and love teamwork.
- Why this job: Be the heart of the office and make every member's day special.
- Qualifications: Great people skills and a proactive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
This is an in-person hospitality role, based on-site. Candidates must live within an easy commute of Greenwich, CT. To help, our compensation package includes some great commuter benefits!
As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. While your day may not look the same, here's what it could look like:
- You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
- You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
- You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
- You add new members into multiple systems so their first day in their office is seamless and memorable.
- You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
- You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
- You take a walk in-tour while your Member Experience Manager is assisting another potential member.
You’re a great fit for this role if:
- No member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge and fixing the printer.
- You're energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together.
- You can create order out of chaos and are always planning ahead. You come up with solutions before anyone knows there is a problem.
- You're resilient. You know the value of having a routine, but you’re ready for the bumps too.
- You're willing to get your hands dirty and realize the behind the scenes work is not always glamorous.
- You always look to improve and make things more efficient because staying busy is your happy speed.
Requirements:
- Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
- Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
- Capable of operating machines/appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
- Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
- Ensure work areas are kept in a sanitary condition and all safety protocols are followed.
The hourly compensation for this position starts at $25.25. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
You will also be eligible for a number of generous perks including:
- Fixed part time hours to suit your schedule.
- Commuter Stipend of $100/quarter.
- Eligible for up to $500 in bonus pay every 6 months.
- One Medical telehealth membership.
- 48 hours of personal time off annually.
- Sick pay as required by law.
Equal Employment Opportunity
Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Member Experience Associate (Part-Time) - Greenwich, CT in London employer: Industrious
Industrious is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in the heart of Greenwich, CT. With fixed part-time hours, generous commuter benefits, and opportunities for bonus pay, we ensure our team members feel valued and supported. Join us to be part of a dynamic environment where your contributions directly enhance the member experience and foster community connections.
StudySmarter Expert Advice🤫
We think this is how you could land Member Experience Associate (Part-Time) - Greenwich, CT in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Industrious and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Member Experience Associate (Part-Time) - Greenwich, CT in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Industrious that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Industrious.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Industrious get a sense of who you are beyond your experience!
How to prepare for a job interview at Industrious
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Industrious and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.