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- Tasks: Manage customer inquiries and process orders for motor parts.
- Company: Join a leading provider of motor parts with a focus on customer service.
- Benefits: Gain hands-on experience in a fast-paced environment with growth opportunities.
- Why this job: Perfect for car enthusiasts who love helping customers and solving problems.
- Qualifications: Strong communication skills and familiarity with automotive parts are essential.
- Other info: Experience in sales or customer service is a plus!
The predicted salary is between 28800 - 43200 £ per year.
Industrious Recruitment is seeking a motivated and detail-oriented Sales Operator to join the team of a leading provider of motor parts. This role involves managing customer inquiries, processing orders., Serve as the primary point of contact for customers via phone, email, and in-store, addressing inquiries on product availability, pricing, and compatibility.
Accurately process customer orders, confirm product details,
Monitor stock levels, coordinate with the purchasing department for replenishments, and communicate stock updates to customers.
Stay up to date with the latest motor parts and accessories, understanding their specifications and applications to better serve customer needs
Handle customer complaints and returns professionally, coordinating with relevant departments to resolve issues efficiently.
The ideal candidate will possess strong communication skills, a solid understanding of automotive parts, and a passion for customer service., Previous experience in a sales, customer service, or automotive role ideal.
Skills:
Proficient in MAM, AUTOCAT
Strong communication and interpersonal skills.
Attention to detail with accurate data entry capabilities.
Familiarity with motor parts and their applications.
Ability to multitask and work in a fast-paced environment.
Sales Operator | Industrious Recruitment employer: Industrious Recruitment
Contact Detail:
Industrious Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operator | Industrious Recruitment
✨Tip Number 1
Familiarize yourself with the latest trends and specifications in motor parts. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Practice your communication skills by engaging in conversations about automotive topics. Being able to articulate your thoughts clearly will be crucial when addressing customer inquiries.
✨Tip Number 3
Showcase your ability to multitask by preparing examples from your past experiences where you successfully managed multiple responsibilities at once, especially in a fast-paced environment.
✨Tip Number 4
Research Industrious Recruitment and their values. Understanding their mission and how they operate will allow you to tailor your approach and show that you're a great fit for their team.
We think you need these skills to ace Sales Operator | Industrious Recruitment
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Operator position. Make sure you understand the key responsibilities and required skills, such as customer service experience and knowledge of automotive parts.
Tailor Your CV: Customize your CV to highlight relevant experience in sales or customer service, particularly in the automotive industry. Emphasize your communication skills and any familiarity with MAM or AUTOCAT software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of motor parts. Mention specific experiences that demonstrate your ability to handle customer inquiries and complaints effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear and concise, reflecting your attention to detail.
How to prepare for a job interview at Industrious Recruitment
✨Know Your Motor Parts
Make sure to brush up on your knowledge of motor parts and accessories. Understanding their specifications and applications will help you answer questions confidently and demonstrate your passion for the industry.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to showcase your strong communication skills. Practice articulating your thoughts clearly and listen actively during the interview to show that you value effective communication.
✨Demonstrate Attention to Detail
Highlight your attention to detail by providing examples from your previous experiences where accuracy was crucial. This could involve data entry tasks or managing customer orders, which are key aspects of the Sales Operator role.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might face in this role, such as handling complaints or processing returns. Prepare to discuss how you would approach these situations professionally and efficiently.