Remote Instrument Support Engineer β€” First-Line

Remote Instrument Support Engineer β€” First-Line

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Industrious Recruitment

At a Glance

  • Tasks: Provide top-notch technical support and solve problems for customers remotely.
  • Company: Join a dynamic recruitment firm focused on innovative solutions.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Other info: Fast-paced role with potential for career advancement.
  • Why this job: Make a real difference by enhancing customer satisfaction through your technical skills.
  • Qualifications: Strong problem-solving abilities and excellent communication skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

Industrious Recruitment is looking for a Support Engineer based in Milton Keynes. The role is 100% office-based and is crucial for delivering advanced technical support. You will manage technical issues remotely, liaising with customers and field engineers to ensure swift case handling.

The ideal candidate should be passionate about problem-solving and be able to communicate technical details effectively. Candidates must be comfortable working under pressure to enhance customer satisfaction and improve service delivery.

Remote Instrument Support Engineer β€” First-Line employer: Industrious Recruitment

Industrious Recruitment is an excellent employer, offering a dynamic work environment in Milton Keynes where innovation and collaboration thrive. Employees benefit from comprehensive training programmes, fostering personal and professional growth, while the supportive culture encourages teamwork and open communication. With a focus on enhancing customer satisfaction, this role provides a meaningful opportunity to make a real impact in the technical support field.

Industrious Recruitment

Contact Details:

Industrious Recruitment Recruitment Team

We think you need these skills to ace Remote Instrument Support Engineer β€” First-Line

Technical Support
Problem-Solving Skills
Communication Skills
Customer Liaison
Case Management
Pressure Management
Service Delivery Improvement