Contract Manager in Milton Keynes

Salary: up to 72.5k dependent upon experience

Bonus: 15%

Location: would consider Home or Hybrid working dependent upon the location of the applicant.

Key responsibilities & day to day requirements, experience, skills, and key attributes required to succeed in this role:

• This role requires a confident and knowledgeable contract management professional with the drive and ambition to deliver results.
• The ideal candidate will be an effective communicator with strong influencing and interpersonal skills, capable of building productive relationships with colleagues, clients, and external partners.
• A solid, practical understanding of tender and procurement regulations, as well as the legal aspects of commercial contract negotiation is essential.
• The candidate must have hands-on experience managing NHS managed service contracts and a strong understanding of the UK diagnostic and healthcare market.
• We are looking for someone who is motivated, adaptable, and eager to learn, continually seeking opportunities to improve both their own performance and the processes around them.
• Integrity, professionalism, and a commitment to maintaining a positive reputation with colleagues and clients are key.
• The successful candidate will contribute to a supportive team culture through hard work, calmness, reliability, and consistency.
• They will apply their knowledge proactively to enhance working practices and bring a positive, enthusiastic approach to all interactions.

In this role, you will support the Commercial Team and the Contracts and Bids Team Manager by providing the contract management expertise needed to negotiate and execute Commercial Contracts with NHS customers, Primary MSC providers, and sub-contractor partner suppliers during both tender activities and post-award phases.

You will require a strong grasp of the legal and technical requirements of Managed Service Contracts, Commercial Contracts, and Partner Supplier sub-contracts, along with a robust understanding of the key diagnostic technologies used in pathology laboratories.

Strong commercial awareness, excellent time-management skills, meticulous attention to detail, and a customer-focused mindset are essential.

There may be some travel requirements within the UK and Ireland related to the responsibilities of this role.

Tender Response and Contract negotiation:

• Successful completion of all contract negotiations and documentation.
• Successful completion of all commercial contract negotiations and documentation when supplying direct to customers within the NHS or Private Sector.
• Liaising with the company’s lawyers as well as legal representatives from customers and Partner Suppliers to finalise commercial contract negotiations (including KPIs) both during the tender process and following award.
• Ensure compliance with procurement regulations including PCR2015 and PA23.

Contract delivery and contract performance:

• Management and monitoring of contract performance post implementation including delivery against SLA and KPI contractual obligations.
• Presentations to customers and meetings with customers as part of the pre-sales and the Tender Processes.
• Providing Contract / KPI expertise and input to competitive dialogue meetings with customers as a part of the tender process where appropriate.
• Working with other members of the Commercial Support Services Department to produce and collate tender responses.

Administration:

• Ensure all documents are completed according to the required standard and quality.
• Create and update as required documentation relating to training, installation, SOPs and regulatory issues.