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- Tasks: Lead and manage installation projects while ensuring top-notch service delivery.
- Company: Dynamic company in Milton Keynes focused on growth and innovation.
- Benefits: Competitive salary, full-time role, and opportunities for travel.
- Other info: Join a supportive team with great potential for career advancement.
- Why this job: Take charge of exciting projects and make a real impact in the industry.
- Qualifications: Experience in service management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Milton Keynes
Salary: Competitive (DOE)
Job Type: Full-time, Permanent
Travel: Occasional UK travel required
Role Overview
We are seeking an experienced and driven Installation / Service Manager to lead and develop a growing service, maintenance, and installation function. This is a key role focused on driving profitable service revenue, managing nationwide installation projects, and building a reliable subcontractor network. You will take full ownership of projects from order through to client sign-off, ensuring high standards of delivery, cost control, and customer satisfaction.
Key Responsibilities
- Service & Installation Management
- Oversee all service, maintenance, and installation activities from order to completion
- Manage rollout programmes requiring installation, ensuring timely and successful delivery
- Develop and implement call-out procedures for service contracts
- Conduct site surveys and produce installation specifications
- Commercial & Sales Support
- Support and contribute to the growth of service and maintenance contract sales
- Work closely with sales teams to identify and develop opportunities
- Lead pricing and cost negotiations to ensure profitability
- Subcontractor Management
- Build and manage a UK-wide network of subcontractors
- Oversee subcontractor performance, onboarding, and training
- Ensure work is delivered to required quality and compliance standards
Installation / Service Manager employer: Industrious Recruitment
Contact Detail:
Industrious Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation / Service Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Installation / Service Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to show off your knowledge about their service and installation processes. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing service and installation activities. We suggest rehearsing answers to common interview questions so you can confidently showcase your skills.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We recommend reiterating your enthusiasm for the Installation / Service Manager position and highlighting a key point from your conversation.
We think you need these skills to ace Installation / Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Installation / Service Manager role. Highlight your experience in managing service and installation projects, as well as any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage projects and lead teams effectively.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to illustrate how you’ve driven profitable service revenue or improved customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Industrious Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of installation and service management. Brush up on your knowledge about project management, subcontractor networks, and customer satisfaction strategies. Being able to discuss specific examples from your past experience will show that you're not just talking the talk.
✨Showcase Your Leadership Skills
As an Installation / Service Manager, you'll need to lead teams and manage projects. Prepare to share examples of how you've successfully led teams in the past, handled conflicts, or improved processes. This will demonstrate your capability to take ownership and drive results.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to service delivery or subcontractor management. Think through potential challenges you might face in this role and how you would tackle them. This shows your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to managing subcontractors or how they measure customer satisfaction. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and work style.