At a Glance
- Tasks: Lead a specialist team in delivering major diagnostic solutions across the UK and Ireland.
- Company: Join a leading healthcare diagnostics company making a real impact in patient services.
- Benefits: Competitive salary, professional development, and the chance to influence healthcare solutions.
- Other info: Opportunity for career growth and collaboration with top pathology organisations.
- Why this job: Shape the future of diagnostics while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in haematology, strong communication skills, and a passion for improving healthcare.
The predicted salary is between 51750 - 63250 £ per year.
UK & Ireland | Healthcare Diagnostics
Are you an experienced haematology and coagulation specialist with a strong understanding of pathology diagnostics, tenders and customer solutions?
We are looking for an
ICS Manager to lead a specialist team supporting the delivery of major diagnostic solutions across the UK and Ireland.
This is a senior role sitting at the heart of technical, clinical and commercial activity, working closely with customers, pathology networks, sales teams, product teams and partner organisations.
About the role
You will lead the
ICS team throughout the customer and tender lifecycle, from early engagement with pathology networks through to formal tenders and technical proposals.
A key part of the role is getting involved well before a tender begins, understanding customer requirements, visiting laboratories, assessing workflows and helping demonstrate how diagnostic solutions can improve efficiency and patient services.
You will also oversee customer demonstrations, presentations, workflow assessments, exhibitions and post-tender reviews, ensuring the team continually improves the quality of its technical and commercial support.
Alongside the customer‑facing element, you will play an important role in product lifecycle management, supporting new product launches, product developments and product retirement, and ensuring product information is effectively communicated to customers and internal teams.
You will also lead, coach and develop the
ICS team, helping build technical expertise, commercial awareness and market knowledge.
Key responsibilities
- Lead the
ICS team across the pre‑tender and tender lifecycle.
- Build strong relationships with pathology networks, NHS Trusts, corporate organisations and partner suppliers.
- Support major tender opportunities and the development of high‑quality technical proposals.
- Deliver and oversee customer presentations, demonstrations, site visits and workflow assessments.
- Lead workflow and efficiency studies to demonstrate customer value.
- Work closely with Sales, Product and wider leadership teams to support business objectives.
- Drive continuous improvement through tender reviews, customer feedback and lessons learned.
- Support product launches, enhancements and lifecycle management.
- Coach, mentor and develop the
ICS team.
- Build strong technical and commercial capability within the team.
About you
- A FIBMS, MSc or relevant postgraduate qualification in Biomedical Science or a related discipline.
- Strong knowledge and experience within haematology, coagulation and/or point‑of‑care diagnostics.
- Experience of working on tenders, bids or procurement processes, ideally within healthcare/diagnostics.
- An understanding of UK and Irish procurement and tendering environments.
- Proven experience leading, coaching and developing a team.
- Excellent presentation and communication skills.
- Strong commercial awareness and the ability to work effectively with sales and technical teams.
- The confidence to build relationships with senior customers, pathology networks and external partners.
- A proactive approach to continuous improvement and developing best practice.
The opportunity
This is an excellent opportunity for an experienced haematology/diagnostics professional who has developed into applications, solutions, commercial or leadership work and is looking for a role with genuine strategic and customer impact.
You will have the opportunity to influence major healthcare solutions, develop a specialist team and work closely with some of the UK's leading pathology organisations
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Heamatology Solutions Manager employer: Industrious Recruitment
As an experienced Welder Fabricator in our precision engineering environment, you will thrive in a supportive work culture that prioritises safety, quality, and continuous improvement. We offer competitive benefits, opportunities for professional growth, and a collaborative atmosphere where your contributions directly impact production efficiency and customer satisfaction. Join us in a location that values innovation and teamwork, ensuring a rewarding career path in the manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Heamatology Solutions Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Industrious Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Industrious Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Industrious Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Heamatology Solutions Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Industrious Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Industrious Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Industrious Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Industrious Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Industrious Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Industrious Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
