Customer Service/Sales Administrator
Apply now
Customer Service/Sales Administrator

Customer Service/Sales Administrator

Simpson Full-Time 25500 £ / year No home office possible
Apply now
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At a Glance

  • Tasks: Manage customer calls, process orders, and support key accounts daily.
  • Company: Join a dynamic team in Milton Keynes focused on customer satisfaction.
  • Benefits: Enjoy a competitive salary of £26,000 and a stable office environment.
  • Why this job: Perfect for those seeking a reliable role with growth potential in customer service.
  • Qualifications: Previous office customer service experience is essential; SAP knowledge is a plus.
  • Other info: This is a permanent position; apply quickly to secure your chance!

Our client based in Milton Keynes are looking for a Customer Service/Sales Administrator to join their team, this is a permanent role. To qualify and apply for this role you must have previous office Customer Service experience, have excellent work ethics, be reliable and hardworking. SAP would be a distinct advantage. Must have worked in an Office Customer Service role and live in Milton Keynes to apply.

Duties:

  • Handling all incoming calls
  • Responsible for Key Account Customers
  • Raising quotations
  • Processing orders
  • Daily stock checks
  • Handling customer enquiries
  • Providing support to other areas of the business
  • Responsible for managing back orders, proof of deliveries, processing returns and handling export enquiries.

£26,000 per annum doe, 5 days in the office. Apply immediately to avoid disappointment. We are looking forward to hearing from you.

As we are acting on behalf of our Client, due to the number of submissions we receive, if you have not heard from us within 48 hours your application has been unsuccessful. Thank you for your interest.

Customer Service/Sales Administrator employer: Industrious Recruitment

Our client in Milton Keynes is an exceptional employer, offering a supportive work culture that values reliability and hard work. With a focus on employee growth, they provide opportunities for professional development while ensuring a rewarding environment for their Customer Service/Sales Administrators. The competitive salary of £26,000 per annum, combined with the chance to work closely with key account customers, makes this role not only meaningful but also a great step in your career.
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Contact Detail:

Industrious Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service/Sales Administrator

✨Tip Number 1

Familiarise yourself with the specific duties listed in the job description. Understanding the responsibilities, such as handling customer enquiries and processing orders, will help you demonstrate your relevant experience during any interviews.

✨Tip Number 2

If you have experience with SAP, make sure to highlight this in conversations or networking opportunities. Being able to discuss how you've used SAP in previous roles can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for an interview.

✨Tip Number 4

Prepare specific examples from your past work that showcase your reliability and work ethic. Be ready to discuss situations where you successfully managed customer relationships or resolved issues, as these are key traits for this role.

We think you need these skills to ace Customer Service/Sales Administrator

Customer Service Experience
Excellent Work Ethic
Reliability
Hardworking Attitude
SAP Proficiency
Communication Skills
Order Processing
Quotation Management
Stock Management
Problem-Solving Skills
Attention to Detail
Time Management
Ability to Handle Customer Enquiries
Team Support Skills
Export Documentation Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous office Customer Service experience. Emphasise any relevant skills, such as handling customer enquiries and processing orders, to align with the job description.

Craft a Strong Cover Letter: Write a cover letter that showcases your work ethic and reliability. Mention specific examples from your past roles that demonstrate your ability to handle key account customers and manage back orders.

Highlight SAP Experience: If you have experience with SAP, be sure to mention it prominently in your application. Explain how this experience can benefit the company and improve efficiency in the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Customer Service role.

How to prepare for a job interview at Industrious Recruitment

✨Showcase Your Customer Service Experience

Make sure to highlight your previous office customer service experience during the interview. Be prepared to discuss specific examples of how you've handled customer enquiries and resolved issues, as this will demonstrate your capability in the role.

✨Demonstrate Reliability and Work Ethic

Since the role requires excellent work ethics, be ready to share instances where you went above and beyond in your previous jobs. This could include staying late to finish a task or taking on additional responsibilities to support your team.

✨Familiarise Yourself with SAP

If you have experience with SAP, make sure to mention it. If not, consider doing a bit of research or even a quick tutorial before the interview. Showing that you're proactive about learning new systems can set you apart from other candidates.

✨Prepare for Common Customer Scenarios

Think about common customer service scenarios you might face in this role, such as handling back orders or processing returns. Prepare your responses to these situations, as they may come up during the interview to assess your problem-solving skills.

Customer Service/Sales Administrator
Industrious Recruitment
Apply now
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