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- Tasks: Support customers and teams in a busy warehouse, ensuring smooth operations and excellent service.
- Company: Industrious Recruitment is a dynamic company focused on delivering top-notch customer service.
- Benefits: Earn £12.60 per hour with a supportive team environment and regular hours.
- Why this job: Join a fast-paced team where your communication skills shine and every day brings new challenges.
- Qualifications: Previous customer service experience is a plus; strong communication and organisational skills are essential.
- Other info: Work Monday to Friday with a positive team atmosphere.
Customer Service Operative Industrious Recruitment is seeking a friendly, organised, and proactive Customer Service Operative to join a busy warehouse environment. This role involves supporting customers and internal teams to ensure smooth operations, excellent service, and accurate administration. You’ll be working closely with colleagues in a fast-paced setting where attention to detail and great communication skills are essential. Key Responsibilities: * Handling customer enquiries via phone and email * Processing orders and updating records accurately * Liaising with warehouse and logistics teams to resolve queries * Providing excellent customer service at all times * Maintaining accurate documentation and reporting Requirements: * Previous customer service or administration experience desirable * Strong communication and organisational skills * Ability to work in a fast-paced environment * Confident using computers and data entry systems * Positive attitude and strong team player Hours & Pay: * Monday to Thursday: 8:00am – 4:15pm * Friday: 8:00am – 4:00pm * £12.60 per hour If you have a passion for delivering great service and enjoy working as part of a supportive team, Industrious Recruitment would love to hear from you. Apply today and take the next step in your career
Customer Service Operative employer: Industrious Recruitment
Contact Detail:
Industrious Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operative
✨Tip Number 1
Familiarise yourself with common customer service scenarios. Think about how you would handle various enquiries and complaints, as this will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Brush up on your communication skills. Practice clear and concise ways to explain processes or resolve issues, as effective communication is key in a customer service role.
✨Tip Number 3
Get to know the company’s values and mission. Understanding what they stand for will allow you to align your answers with their expectations and show that you’re a good fit for their team.
✨Tip Number 4
Prepare examples from your past experiences that highlight your organisational skills and ability to work under pressure. This will help you illustrate your suitability for the fast-paced environment they mentioned.
We think you need these skills to ace Customer Service Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and requirements of the Customer Service Operative position to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service or administration experience you have. Use specific examples to demonstrate your strong communication and organisational skills.
Showcase Your Skills: Mention your ability to work in a fast-paced environment and your confidence with computers and data entry systems. This will show that you are well-suited for the role and can handle the demands of the job.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Highlight your positive attitude and teamwork skills, as these are essential for the position.
How to prepare for a job interview at Industrious Recruitment
✨Show Your Customer Service Skills
Be prepared to discuss your previous customer service experience. Think of specific examples where you successfully handled enquiries or resolved issues, as this will demonstrate your ability to provide excellent service.
✨Highlight Your Organisational Abilities
Since the role requires strong organisational skills, be ready to talk about how you manage your time and tasks. Share examples of how you've kept records accurate and maintained documentation in past roles.
✨Demonstrate Teamwork
This position involves working closely with colleagues, so emphasise your ability to work as part of a team. Share experiences where collaboration led to successful outcomes, especially in fast-paced environments.
✨Prepare for Technical Questions
As the role requires confidence in using computers and data entry systems, brush up on any relevant software or tools you might be asked about. Be ready to explain how you've used technology to improve efficiency in your previous jobs.
