At a Glance
- Tasks: Assist customers and provide exceptional service in a fast-paced retail environment.
- Company: Join one of the UK's largest independent power tool suppliers with a friendly atmosphere.
- Benefits: Enjoy 28 days holiday, increasing with service, and opportunities for career progression.
- Other info: Flexible part-time hours available, ideal for students looking to balance work and study.
- Why this job: Perfect for those passionate about DIY and eager to grow in a supportive team.
- Qualifications: Customer service experience and a keen interest in power tools are essential.
The predicted salary is between 10 - 12 £ per hour.
ITS is one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence and retail operation, and ambitious plans for future growth and development. The company prides itself on its strong work ethic, friendly and sociable atmosphere, and a supportive management structure keen to encourage internal progression.
We currently have a fantastic opportunity for an experienced Sales Assistant who is ready to take the next step in developing their career within our ITS Trade counter and Showroom in our store in Dagenham. If you think you have the drive and passion to excel in this role and have the appropriate skills and experience, we would love to hear from you.
Qualifications:
- Exceptional Customer Service skills
- Teamwork skills and a desire to help others
- Experience within a customer-facing environment
- A knowledge of power tools and DIY products
- A keen interest in the products that we sell
- Motivated and able to use initiative
- A pleasant, helpful and optimistic outlook
- Able to work in a busy fast‑paced environment
- Confidence in going the extra mile
We have a part‑time position available working 30+ hours per week between the hours of 6:45am – 8:00pm across 7 days a week, with weekend availability required. Essential days we are looking for are Monday, Friday and weekend availability.
Benefits:
- 28 days holiday (inclusive of bank holidays), which increases with length of service up to 33 days
Part Time Retail Assistant - Dagenham employer: Industrial Tool Supplies Ltd
ITS is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. With a strong emphasis on teamwork and customer service, our Dagenham store provides a friendly atmosphere where staff can thrive, enjoy competitive benefits like increasing holiday entitlement, and be part of a company with ambitious plans for future expansion.
Contact Details:
Industrial Tool Supplies Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Retail Assistant - Dagenham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Industrial Tool Supplies Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Retail Assistant - Dagenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Industrial Tool Supplies Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Industrial Tool Supplies Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Industrial Tool Supplies Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Industrial Tool Supplies Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Industrial Tool Supplies Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Industrial Tool Supplies Ltd!
