Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team to deliver exceptional customer service and maximise sales.
- Company: Join ITS, a leading independent power and hand tool supplier with a friendly atmosphere.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and opportunities for career progression.
- Why this job: Take the next step in your career and make a real impact in a dynamic retail environment.
- Qualifications: Experience in retail management and a passion for customer service are essential.
The predicted salary is between 45000 - 45000 £ per year.
ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on‑line presence and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.
We currently have a fantastic opportunity for an experienced Branch Manager who feels ready to take the next step to develop their careers, leading the team as Branch Manager for our ITS Trade counter, located in Luton, Bedfordshire.
The Role
- Be the focal point of the store.
- Manage the store your way to push boundaries, identify new opportunities and deliver the highest possible sales and customer service experience.
- Manage the day‑to‑day running of the branch by leading and motivating your team in providing excellent customer service whilst offering advice on our products, offers and promotions.
- Maximise sales opportunities and profits by ensuring high standards of visual merchandising, stock control and security procedures are achieved.
We are looking for Experienced Managers who have:
- Experience within a retail or customer service environment.
- Understanding or experience with power tools or relevant products would be an advantage.
- Experience leading, managing and motivating a team.
- A customer–oriented attitude and be confident, motivated and able to use initiative.
- A pleasant, helpful and optimistic attitude and ability to form strong working relationships across a variety of business functions.
- A high level of commercial awareness, accuracy and attention to detail.
- The ability to work as a valuable team leader actively supporting others and having a flexible can‑do attitude.
Pay £45,000 per year
Full Time Hours 41.25 a week – Monday to Sunday covering hours from 06:45–20:15 (hours differ on weekends)
Benefits 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days.
Retail Branch Manager - Luton employer: Industrial Tool Supplies Ltd
Contact Detail:
Industrial Tool Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Branch Manager - Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who know about power tools. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for retail and customer service shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Do your homework! Research ITS and understand their products and values. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our friendly and supportive atmosphere right from the start.
We think you need these skills to ace Retail Branch Manager - Luton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management and customer service. We’re looking for someone who can lead a team and drive sales, so connect your past roles to the skills we need for this position.
Be Specific About Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Whether it’s boosting sales or improving customer satisfaction, we love to see quantifiable results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Industrial Tool Supplies Ltd
✨Know Your Products
Make sure you brush up on your knowledge of power tools and related products. Being able to discuss specific items and their benefits will show that you're not just a manager, but someone who understands the industry and can guide customers effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your ability to manage the store and inspire your team at ITS.
✨Emphasise Customer Service
Be ready to talk about your approach to customer service. Share stories where you went above and beyond for customers, as this aligns with the company's focus on delivering the highest possible sales and customer experience.
✨Demonstrate Commercial Awareness
Familiarise yourself with current trends in retail and the power tool market. Discussing how you can maximise sales opportunities and improve visual merchandising will show that you have a keen understanding of the business landscape.