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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver top-notch customer service.
- Company: Join one of the UK's largest independent power tool suppliers with a friendly culture.
- Benefits: Enjoy a competitive salary, 28 days holiday, and opportunities for career progression.
- Other info: Flexible working hours and a supportive management team await you.
- Why this job: Make an impact in a growing company while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 45000 - 45000 £ per year.
ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on‑line presence and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.
We currently have a fantastic opportunity for an experienced Branch Manager who feels ready to take the next step to develop their careers, leading the team as Branch Manager for our ITS Trade counter, located in Luton, Bedfordshire.
The Role
- Be the focal point of the store.
- Manage the store your way to push boundaries, identify new opportunities and deliver the highest possible sales and customer service experience.
- Manage the day‑to‑day running of the branch by leading and motivating your team in providing excellent customer service whilst offering advice on our products, offers and promotions.
- Maximise sales opportunities and profits by ensuring high standards of visual merchandising, stock control and security procedures are achieved.
We are looking for Experienced Managers who have:
- Experience within a retail or customer service environment.
- Understanding or experience with power tools or relevant products would be an advantage.
- Experience leading, managing and motivating a team.
- A customer–oriented attitude and be confident, motivated and able to use initiative.
- A pleasant, helpful and optimistic attitude and ability to form strong working relationships across a variety of business functions.
- A high level of commercial awareness, accuracy and attention to detail.
- The ability to work as a valuable team leader actively supporting others and having a flexible can‑do attitude.
Pay
£45,000 per year
Full Time
Hours: 41.25 a week – Monday to Sunday covering hours from 06:45–20:15 (hours differ on weekends)
Benefits
28 days holiday (inclusive of)
Retail Branch Manager - Luton in London employer: Industrial Tool Supplies Ltd
Contact Detail:
Industrial Tool Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Branch Manager - Luton in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know someone at ITS. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching ITS and their products. Show us you’re not just another candidate; demonstrate your passion for power tools and how you can lead the team to success.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've motivated a team or tackled challenges head-on. Real-life examples will make you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly and ambitious team.
We think you need these skills to ace Retail Branch Manager - Luton in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management and customer service. We’re looking for specific examples of how you've led a team or improved sales, so don’t hold back on the details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences more effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Industrial Tool Supplies Ltd
✨Know Your Products
Before the interview, brush up on your knowledge of power tools and hand tools. Being able to discuss specific products and their benefits will show that you're not just a manager but someone who understands the industry. This can really impress the interviewers at ITS.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to manage the branch effectively and inspire your team.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Share stories where you went above and beyond for customers or improved the customer experience. This aligns perfectly with the company's emphasis on delivering excellent service.
✨Visual Merchandising Savvy
Since the role involves high standards of visual merchandising, think about how you've implemented effective displays in previous roles. Bring ideas to the table on how you would enhance the store's appearance and attract more customers.