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- Tasks: Manage customer interactions, quotes, and orders with a focus on excellent service.
- Company: Dynamic client company in Dunmurry with a strong customer focus.
- Benefits: Salary of £29,000, flexible work schedule, and temporary contract.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: A-level education and 1-3 years of customer service experience.
- Other info: Contact Christine at the Belfast office for more details.
The predicted salary is between 17400 - 34800 £ per year.
A client company in Dunmurry is seeking a Customer Service Representative to manage customer interactions, including quotes and orders. The role requires strong communication skills and at least A-level education. Candidates should have 1 to 3 years of experience providing high-quality customer service. The position offers a salary of £29,000 per annum and a temporary contract with a flexible work schedule. Interested applicants can contact Christine at the Belfast office.
Customer Experience & Quotes Specialist employer: Industrial Temps
Contact Detail:
Industrial Temps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Quotes Specialist
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the role is all about managing customer interactions, we should prepare for common scenarios and questions. Role-playing with a friend can really help us feel more confident.
✨Tip Number 3
Don’t forget to highlight our relevant experience! When chatting with Christine or during interviews, we should share specific examples of how we’ve provided top-notch customer service in the past.
✨Tip Number 4
Apply through our website! It’s the easiest way to get noticed, and we can ensure our application stands out. Plus, it shows we’re tech-savvy and know how to navigate online platforms.
We think you need these skills to ace Customer Experience & Quotes Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background fits the role of a Customer Experience & Quotes Specialist!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional!
Showcase Relevant Experience: If you've got 1 to 3 years of experience in customer service, make it pop! Share specific examples of how you've managed customer interactions or handled quotes and orders.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Industrial Temps
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you've handled customer interactions, especially in challenging situations. This will show that you understand the importance of high-quality service.
✨Prepare for Common Questions
Anticipate questions related to quotes and orders, as well as scenarios where you had to resolve customer issues. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, be sure to demonstrate your ability to convey information effectively. Use clear language and maintain a friendly tone throughout the interview to reflect your suitability for the position.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values. Plus, it keeps the conversation engaging!
