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- Tasks: Engage in follow-up calls, data input, and support sales representatives daily.
- Company: Join a dynamic, family-owned business in the heart of Willenhall.
- Benefits: Enjoy a competitive pay rate of £13.45 per hour and a supportive team environment.
- Why this job: Be part of a growing brand where your contributions truly matter.
- Qualifications: Strong communication skills and proficiency in Microsoft 365 are essential.
- Other info: This role offers opportunities for personal development and teamwork.
Industrial Recruitment Solutions is currently recruiting for a Sales Administrator/Receptionist for their well-established client in the Willenhall area. This is an excellent opportunity to secure an ongoing role within a dynamic and growing business, offering a varied and engaging position within a supportive team environment. Hours: * 08:30 – 16:30 * Monday to Friday Pay Rate: * £13.45 per hour Job Duties: * Follow-up calls to end users for sales feedback * Retainer calls to follow up with customers who have received promotions/offers * Updating spreadsheets with call feedback information * Printing required documents for sales representatives * Data input for traceability using Excel * Scanning and saving various forms to shared files * Ad-hoc training and cover for other areas when required Requirements: * Strong communication skills—both verbal and written, with the ability to build rapport * Ability to multi-task in a busy office environment * Excellent social and listening skills—interacting professionally with visitors and colleagues * Time management and organizational skills—managing schedules and tasks efficiently * Technical proficiency—familiar with office equipment and Microsoft 365 software * Resilience under pressure—ability to remain calm and professional * Problem-solving and empathy—ensuring excellent customer support * Customer service experience—providing a positive experience for all contacts * Reliability—being punctual and dependable * Accuracy—handling data input with precision * Telemarketing experience is advantageous but not essential for candidates with strong transferable skills This is a fantastic opportunity to develop within a growing brand and business, working within a close-knit, family-owned company with a team that has grown alongside the business over the years. Application Instructions: If interested, please apply below, or call a member of our team on (phone number removed)
Sales Administrator employer: Industrial Recruitment Solutions Ltd
Contact Detail:
Industrial Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company and its values. Research their recent projects or initiatives to show your genuine interest during any conversations you have with them.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-play scenarios where you might need to follow up with customers or handle inquiries, as this will help you feel more confident.
✨Tip Number 3
Brush up on your Excel skills, particularly data input and spreadsheet management. Being able to demonstrate your technical proficiency can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in a busy environment. This will showcase your time management and organisational skills, which are crucial for the role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Emphasise your communication skills, customer service experience, and any technical proficiency with Microsoft 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the role, particularly in areas like multi-tasking and problem-solving.
Highlight Relevant Experience: In your application, focus on any previous roles that involved sales support, data input, or customer interaction. If you have telemarketing experience, even if it's not essential, be sure to include it as it can set you apart.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Industrial Recruitment Solutions Ltd
✨Showcase Your Communication Skills
As a Sales Administrator, strong communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a customer interaction, so practice building rapport and responding to queries effectively.
✨Demonstrate Your Organisational Skills
The role requires excellent time management and organisational abilities. Bring examples of how you've successfully managed multiple tasks in previous roles. Discuss any tools or methods you use to stay organised, especially when handling data input and scheduling.
✨Familiarise Yourself with Microsoft 365
Technical proficiency is essential for this position. Brush up on your Microsoft 365 skills, particularly Excel, as you'll be updating spreadsheets and managing data. Consider preparing a few examples of how you've used these tools in past experiences.
✨Prepare for Customer Service Scenarios
Since customer service experience is valued, think of specific instances where you've provided excellent support. Be ready to discuss how you handle difficult situations and ensure a positive experience for customers, showcasing your problem-solving skills and empathy.
