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For Companies At a Glance
- Tasks: Engage in sales feedback calls, data input, and support the sales team.
- Company: Join a dynamic, family-owned business in the recruitment industry.
- Benefits: Enjoy a competitive pay rate and a supportive team environment.
- Why this job: Perfect for those seeking growth in a collaborative and friendly workplace.
- Qualifications: Strong communication skills and proficiency in Microsoft 365 are essential.
- Other info: Opportunity to develop within a close-knit team and gain valuable experience.
Industrial Recruitment Solutions is currently recruiting for a Sales Administrator/Receptionist for their well-established client in the Willenhall area. This is an excellent opportunity to secure an ongoing role within a dynamic and growing business, offering a varied and engaging position within a supportive team environment.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Hours:
* 08:30 – 16:30
* Monday to Friday
Pay Rate:
* £13.45 per hour
Job Duties:
* Follow-up calls to end users for sales feedback
* Retainer calls to follow up with customers who have received promotions/offers
* Updating spreadsheets with call feedback information
* Printing required documents for sales representatives
* Data input for traceability using Excel
* Scanning and saving various forms to shared files
* Ad-hoc training and cover for other areas when required
Requirements:
* Strong communication skills—both verbal and written, with the ability to build rapport
* Ability to multi-task in a busy office environment
* Excellent social and listening skills—interacting professionally with visitors and colleagues
* Time management and organizational skills—managing schedules and tasks efficiently
* Technical proficiency—familiar with office equipment and Microsoft 365 software
* Resilience under pressure—ability to remain calm and professional
* Problem-solving and empathy—ensuring excellent customer support
* Customer service experience—providing a positive experience for all contacts
* Reliability—being punctual and dependable
* Accuracy—handling data input with precision
* Telemarketing experience is advantageous but not essential for candidates with strong transferable skills
This is a fantastic opportunity to develop within a growing brand and business, working within a close-knit, family-owned company with a team that has grown alongside the business over the years.
Application Instructions:
If interested, please apply below, or call a member of our team on (phone number removed)
Sales Administrator employer: Industrial Recruitment Solutions Ltd
Contact Detail:
Industrial Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company and its values. Research their recent projects or initiatives to show your genuine interest during any conversations you have with them.
✨Tip Number 2
Practice your communication skills, especially in a professional context. You might want to role-play common scenarios you could encounter as a Sales Administrator, such as handling customer inquiries or providing feedback.
✨Tip Number 3
Brush up on your Excel skills, as data input and spreadsheet management are key parts of the role. Consider doing some online tutorials to enhance your proficiency before the interview.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your ability to multi-task and manage time effectively. This will help you illustrate your suitability for the fast-paced environment they describe.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Emphasise your communication skills, customer service experience, and any technical proficiency with Microsoft 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific duties from the job description, such as follow-up calls and data input, and explain how your background makes you a great fit.
Highlight Transferable Skills: If you lack direct telemarketing experience, focus on transferable skills that demonstrate your ability to succeed in this role. Discuss your problem-solving abilities, resilience under pressure, and organisational skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Sales Administrator position.
How to prepare for a job interview at Industrial Recruitment Solutions Ltd
✨Showcase Your Communication Skills
As a Sales Administrator, strong communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a customer interaction, so practice building rapport and responding to queries effectively.
✨Demonstrate Your Organisational Skills
The role requires excellent time management and organisational abilities. Bring examples of how you've successfully managed multiple tasks in a busy environment. Discuss any tools or methods you use to stay organised, such as prioritising tasks or using digital calendars.
✨Familiarise Yourself with Microsoft 365
Technical proficiency is essential for this position. Brush up on your skills with Microsoft 365, especially Excel, as you'll be updating spreadsheets and handling data input. Consider preparing a few examples of how you've used these tools in previous roles.
✨Prepare for Customer Service Scenarios
Since customer service experience is valued, think of specific instances where you've provided excellent support. Be ready to discuss how you handled difficult situations, showcasing your problem-solving skills and empathy towards customers.
