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For Companies At a Glance
- Tasks: Manage orders, track shipments, and liaise with customs for documentation.
- Company: Join a leading logistics and transport organisation in Redditch.
- Benefits: Enjoy 25 days holiday plus bank holidays and a competitive salary.
- Why this job: Be part of a dynamic night operations team with a focus on efficiency and communication.
- Qualifications: Strong communication skills, attention to detail, and experience in logistics preferred.
- Other info: Night shifts from Friday to Monday, requiring a proactive attitude and teamwork.
The predicted salary is between 25000 - 29000 £ per year.
A leading logistics and transport organisation based in Redditch is seeking a highly organised and proactive Tracking & Administration Coordinator to join their night operations team. This key position ensures the efficient movement and tracking of shipments across road and air networks, maintaining accurate communication with customers and internal departments.
Key Responsibilities
- Load and manage orders on the internal system
- Track shipments and keep customers updated throughout the process
- Liaise with customs for cross-border documentation
- Negotiate rates with carriers when required
- Build and maintain strong working relationships with carriers and subcontractors
- Plan vehicle logistics and ensure drivers are issued with the correct paperwork
- Work closely with the warehouse to coordinate incoming and outgoing loads
- Complete job files, obtain proof of delivery (POD), and scan documents into the system
- Ensure all jobs are accurately closed out before invoicing
- Maintain accurate system data and follow up on queries
- Escalate issues in a timely and effective manner
- Collaborate with operations, accounts, and warehouse teams
What We're Looking For
- Strong communication and administrative skills
- Excellent attention to detail and the ability to multitask
- Confidence in working independently and remaining calm under pressure
- Experience in a transport, freight forwarding, or logistics environment is advantageous
- A good working knowledge of MS Office and internal systems
- Minimum of 5 GCSEs (or equivalent)
- Second language is a plus
Working Environment
This role requires night shift work across the weekend and involves consistent communication with teams and partners across different time zones. A proactive, "can-do" attitude and the ability to stay focused under pressure are essential.
Health & Safety
Candidates must have a sound understanding of Health & Safety standards and demonstrate the ability to follow procedures, as well as encourage compliance among others.
Administrator employer: Industrial Recruitment Solutions Ltd
Contact Detail:
Industrial Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the logistics and transport industry, especially focusing on tracking and administration processes. Understanding the key terminology and operations will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work night shifts or in administrative roles. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will show your ability to multitask effectively in a fast-paced environment.
✨Tip Number 4
Research the company’s values and recent developments in the logistics sector. Being knowledgeable about their operations and challenges will allow you to tailor your conversation during the interview and show your genuine interest.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, administration, or transport. Emphasise skills like communication, attention to detail, and multitasking, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Use examples from your past experiences to demonstrate how you meet the requirements of the Tracking & Administration Coordinator position.
Highlight Relevant Skills: In your application, clearly outline your proficiency with MS Office and any internal systems you've used. Mention any experience you have in customs documentation or negotiating rates, as these are important aspects of the job.
Showcase Your Proactive Attitude: Convey your proactive approach and ability to work under pressure in your application. Provide examples of situations where you've successfully managed multiple tasks or resolved issues efficiently.
How to prepare for a job interview at Industrial Recruitment Solutions Ltd
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively communicated with customers and colleagues in previous roles.
✨Demonstrate Attention to Detail
Attention to detail is crucial in tracking and administration. Bring up specific instances where your keen eye for detail helped prevent errors or improved processes. This will show that you understand the importance of accuracy in logistics.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations in the role. Think about potential challenges you might face in tracking shipments or liaising with customs, and prepare your responses to showcase your problem-solving skills.
