Business Development Manager
Maintenance & SLA Location : UK-wide Job Type: Permanent Working Pattern: Home-based for the first six months, with nationwide travel to customer sites thereafter. Salary: £45,000 to £55,000 basic salary OTE: Up to £90,000 Benefits for Business Development Manager
Maintenance & SLA
£45,000 to £55,000 basic salary
OTE up to £90,000
Performance-related bonus or commission
Benefits package
National autonomous role
Opportunity to build a new service division from the ground up
Long-term progression as the maintenance and SLA offering grows Introduction for Business Development Manager
Maintenance & SLA Industrial Connected Talent is supporting a specialist engineering and field services business in the search for a Business Development Manager to establish and grow a new Maintenance & SLA division. This is a high-impact commercial role focused on developing planned maintenance, breakdown response and service-level agreement solutions for automation, intralogistics and material handling environments. You will help shape the service offering, secure pilot customers and build a scalable recurring-revenue model. Responsibilities for Business Development Manager
Maintenance & SLA As Business Development Manager, you will take ownership of developing the new service line, working closely with senior leadership and operational teams to ensure the commercial model is practical, profitable and deliverable.
Validate demand across end users, 3PLs, retailers, manufacturers, OEMs and system integrators
Develop service offerings covering planned maintenance, breakdown response and SLA contracts
Build pricing models for call-outs, planned visits, retainers and service agreements
Secure pilot customers and convert service requirements into clear commercial scopes
Develop a qualified pipeline for recurring maintenance and national service contracts
Support service mobilisation, customer onboarding and operational processes
Help define technician coverage, subcontractor strategy and response models
Report pipeline, recurring revenue, margin and service performance to senior management Requirements for Business Development Manager
Maintenance & SLA The ideal candidate will have experience developing, selling or managing maintenance, field service, breakdown response or SLA contracts within automation, intralogistics, material handling, manufacturing or a related technical service environment.
Proven business development or commercial experience within technical service contracts
Understanding of maintenance, field service, breakdown response or SLA models
Ability to develop service scopes, commercial models and delivery processes
Knowledge of technician deployment, response coverage and subcontractor or OEM interfaces
Strong credibility with engineering, operations, procurement and senior stakeholders
Commercially practical with strong organisation and process-building skills
Experience developing recurring-revenue contracts would be highly beneficial
Full UK driving licence with willingness to travel nationally to customer sites after the first six months Relevant Experience for Business Development Manager
Maintenance & SLA Experience within warehouse automation, conveyor systems, material handling, industrial maintenance, field service, facilities engineering, OEM service, planned preventative maintenance or automation support contracts would be particularly relevant.
Business Development Manager employer: Industrial Connected Talent
As an Internal Sales Engineer at our UK-based company, you will thrive in a dynamic work environment that champions flexibility and personal development. We offer a competitive salary, generous benefits including a bonus scheme and car allowance, and a supportive culture that prioritises employee well-being and growth opportunities, making us an exceptional employer in the industrial automation sector.
Contact Details:
Industrial Connected Talent Recruitment Team
