ICE is seeking an experienced and self-driven Operations Manager to direct day-to-day performance and coordination of all Service Delivery support functions, including Helpdesk, Scheduling, Technical Administration, Parts, Smartcall and Key Accounts.
This role requires hands-on leadership to ensure efficient service delivery, support Engineering teams to meet SLAs, and maintain a high standard of customer experience.
#J-18808-Ljbffr
Operations & Service Delivery Lead employer: Industrial Cleaning Equipment Ltd
Industrial Cleaning Equipment Ltd. is an exceptional employer that values hands-on expertise and customer service excellence. With a strong focus on employee development, we offer ongoing training and mentoring to help you advance your career in a supportive work culture. Working primarily in the vibrant London area, you'll enjoy the unique advantage of engaging with diverse clients while being part of a market-leading company.
Contact Details:
Industrial Cleaning Equipment Ltd Recruitment Team