At a Glance
- Tasks: Deliver and demonstrate cutting-edge cleaning equipment while training users on effective operation.
- Company: Join ICE, the UK's largest independent provider of cleaning equipment with a focus on sustainability.
- Benefits: Enjoy a competitive salary, private medical insurance, and a holiday buy-back scheme.
- Why this job: Be the friendly face that helps businesses thrive with innovative cleaning solutions.
- Qualifications: Full UK driving licence and great people skills; tech-savviness is a plus.
- Other info: Dynamic role with extensive travel and opportunities for personal development.
The predicted salary is between 36000 - 60000 Β£ per year.
Location: Within 1 hour's commute to Totton
Salary: Competitive
Hours: 40 hours per week
Vacancy Type: Permanent
Business Overview
With over 50 years of experience, ICE is the UKβs largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are committed to a greener future through our own ESG strategy, and we focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.
At ICE, we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.
Role Overview
We are expanding our team and looking for enthusiastic Product Demonstrators β some to focus on our cutting-edge robotic cleaning machines, and others to focus on our proven, high-performance core industrial cleaning equipment.
In this dynamic, hands-on role, you will deliver, install and collect machines whilst providing expert training and demonstrations, and be the friendly face customers remember. Whether itβs guiding clients through advanced automation, collecting assets from customer sites or showcasing reliable industrial cleaning solutions, you will help businesses get the most from ICE.
Key Responsibilities and Accountabilities:
- Deliver, install, collect and demonstrate cleaning equipment at customer sites across the UK
- Train users on safe, effective machine operation
- Support customers pre- and post-sale with expert advice and problem-solving
- Collaborate with Account Managers and fellow Demonstrators to ensure smooth setups and handovers
- Tailor demonstrations to highlight key features based on customer needs
- Use a tablet to log job progress and complete documentation
- Follow safe handling, compliance, and product care protocols
- For robotic roles: guide customers through setup, navigation, and intelligent automation features
- For core kit roles: handle physical delivery logistics and collections and support traditional machinery operations
Experience and Skills:
- Full UK Manual Driving Licence
- A love for being on the move β extensive UK travel is part of the job
- Great people skills β confident, friendly, and customer-focused
- Experience in a field-based, logistics, or customer-facing role (technical product experience is a plus)
- Tech-savviness for robotic roles
- Strong organisational and time management skills
- Self-motivated and adaptable with a can-do attitude
- Comfortable using mobile devices and internal systems
- To be based within an hour of our Head Offices which are in Totton
What you will get:
- Competitive salary
- Private medical insurance with Bupa
- Health Shield cash back plan
- Access to online discount and wellbeing portal through Reward Gateway
- Enhanced workplace pension opportunity
- Employee Assistance Programme
- Long Service Awards
- Holiday Buy Back Scheme
To Apply
If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment, please do not hesitate to apply.
Product Demonstrator (Product Genius) in Northam employer: Industrial Cleaning Equipment Ltd (ICE)
Contact Detail:
Industrial Cleaning Equipment Ltd (ICE) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Product Demonstrator (Product Genius) in Northam
β¨Tip Number 1
Get to know the company inside out! Research ICE's products, especially their robotic cleaning machines and core industrial equipment. This way, when you get that interview, you can show off your knowledge and passion for what they do.
β¨Tip Number 2
Practice your demo skills! Since you'll be demonstrating products, itβs crucial to be confident and engaging. Try rehearsing with friends or family to get comfortable explaining features and benefits in a friendly manner.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the ICE team. Donβt miss out!
We think you need these skills to ace Product Demonstrator (Product Genius) in Northam
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are excited about the opportunity to work with cutting-edge cleaning technology and engage with customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've got a background in customer-facing roles or tech-savviness, shout about it! We want to see how you can bring value to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. A well-structured application helps us see your potential quickly!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team at ICE!
How to prepare for a job interview at Industrial Cleaning Equipment Ltd (ICE)
β¨Know Your Products Inside Out
As a Product Demonstrator, you'll be showcasing cleaning equipment, so make sure you know the ins and outs of the products. Research ICE's robotic cleaning machines and core industrial equipment. Be ready to discuss their features, benefits, and how they can solve customer problems.
β¨Show Off Your People Skills
This role is all about connecting with customers, so practice your communication skills. Think of examples where you've successfully trained or helped someone in the past. Be friendly, confident, and ready to demonstrate your ability to engage with clients.
β¨Prepare for Practical Scenarios
Expect to be asked about how you'd handle real-life situations, like demonstrating a product or troubleshooting an issue. Prepare some scenarios in advance and think through your approach. This will show that you're not just book-smart but also practical and solution-oriented.
β¨Be Ready to Discuss Your Travel Flexibility
Since this job involves extensive travel across the UK, be prepared to talk about your availability and willingness to be on the move. Highlight any previous experience in field-based roles and how you manage your time effectively while on the road.