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For Companies At a Glance
- Tasks: Diagnose and repair cleaning equipment while delivering top-notch customer service.
- Company: Join ICE, the UK's largest independent cleaning equipment provider with over 50 years of experience.
- Benefits: Enjoy exclusive discounts, healthcare support, private medical cover, and generous annual leave.
- Why this job: Be part of a forward-thinking team driving innovation in cleaning technology.
- Qualifications: Experience in field service, strong troubleshooting skills, and a full UK manual driving licence.
- Other info: Ongoing training and career progression in a fast-paced, dynamic environment.
The predicted salary is between 32000 - 35000 £ per year.
Join a market leader shaping the future of cleaning technology! With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum!
The Role
As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites.
What You'll Be Doing
- Diagnosing, servicing and repairing a wide range of cleaning equipment
- Delivering first-class customer service on-site
- Carrying out planned maintenance and safety testing
- Managing van stock and ordering parts efficiently
- Recording work in real time using our digital systems
- Providing clear and accurate service reports after every visit
- Contributing ideas to improve systems and ways of working
What We're Looking For
- Experience in a Field Service Engineer or similar role
- Strong mechanical and electrical troubleshooting skills
- Hands on expertise with tools and diagnostic equipment
- Customer focussed with excellent communication skills
- Full UK manual driving licence
Why Join ICE?
- Be part of a fast-growing, forward thinking business
- Work with cutting-edge robotic cleaning technology
- Ongoing training, development and career progression
- A company dedicated to sustainability and innovation
Benefits That Work For You
We believe that great people deserve great support. That’s why we offer a comprehensive benefits package:
- Reward Gateway Access - exclusive discounts and perks
- Health Shield - everyday healthcare support
- Life Assurance - for peace of mind
- Private Medical Cover
- Company Pension Scheme
- Employee Assistance Programme - 24/7 wellbeing support
- Long Service Awards
- Generous Annual Leave and Birthday Day Off
- Holiday Buy Back Scheme - flexibility when you need it
Join a team that’s raising the standards across the industry - your next opportunity starts here!
To Apply
If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd, please do not hesitate to apply.
Field Service Engineer employer: Industrial Cleaning Equipment Ltd (ICE)
Contact Detail:
Industrial Cleaning Equipment Ltd (ICE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience, consider creating a portfolio or a video showcasing your troubleshooting skills. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to field service engineering. Be ready to discuss specific scenarios where you’ve solved problems or improved processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer or in similar roles. We want to see your mechanical and electrical troubleshooting skills shine through, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about the role and how your hands-on expertise can contribute to our innovative team at ICE.
Showcase Customer Focus: Since customer service is key in this role, include examples of how you've delivered excellent service in the past. We love seeing candidates who understand the importance of keeping customers happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Industrial Cleaning Equipment Ltd (ICE)
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical troubleshooting skills. Be ready to discuss specific examples from your past experiences where you've successfully diagnosed and repaired equipment. This will show that you're not just familiar with the tools, but you can also apply your knowledge effectively.
✨Customer Service is Key
As a Field Service Engineer, you'll be the face of the company. Prepare to talk about how you've delivered excellent customer service in previous roles. Think of situations where you went above and beyond to ensure customer satisfaction, as this will highlight your customer-focused approach.
✨Get Familiar with Their Tech
Research ICE's cleaning technology and any specific products they offer. Being able to mention their advanced robotic cleaning machines or sustainable solutions during the interview will demonstrate your genuine interest in the company and its innovations.
✨Show Your Problem-Solving Skills
Prepare to discuss how you manage challenges on the job. Think of examples where you had to think on your feet, whether it was managing van stock efficiently or coming up with ideas to improve systems. This will showcase your solution-driven mindset, which is crucial for the role.