At a Glance
- Tasks: Lead partner technology initiatives and manage the Ticket Management Office team.
- Company: Dynamic company focused on partner operations and innovative technology solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a tech-driven environment.
- Why this job: Join a forward-thinking team and drive impactful technology solutions in partner operations.
- Qualifications: Experience in AI automation, CRM systems, and managing operational teams.
The predicted salary is between 70000 - 90000 £ per year.
About the role
The Partner Technology run impact assessments before any platform update goes live. Represent Partner Operations in all cross-functional platform and data discussions with IT, Product, and external vendors.
Day-to-day management of the TMO (Ticket Management Office) team. Build and enforce a structured intake model with defined routes, owners, and SLAs. Develop team capability in AI-assisted operations.
Qualifications
- Proven hands-on experience building and deploying AI agents or automated workflows in a partner operations, sales operations, or revenue operations environment.
- Platform experience with HubSpot and at least one PRM platform.
- Experience owning a data model or governance framework in a multi-system CRM/ERP environment.
- Track record of reducing manual operational overhead through technology — not headcount.
- Experience managing a small operational team.
- Enterprise software or SaaS background strongly preferred.
Partner Technology & Automation Lead Staines-upon-Thames, England, United Kingdom Partner Sales employer: Industrial and Financial Systems
Industrial and Financial Systems is an excellent employer, offering a dynamic work culture that prioritises collaboration and innovation in the heart of Greater London. Employees benefit from competitive salaries, flexible paid time off, and ample opportunities for professional growth, making it an ideal environment for those looking to make a meaningful impact in AI deployment.
Contact Details:
Industrial and Financial Systems Recruitment Team
