At a Glance
- Tasks: Design and deploy AI agents and automated workflows to streamline partner operations.
- Company: Join a leading tech company focused on innovation and excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on cutting-edge technology and career advancement.
- Why this job: Make a real impact by optimising technology and automation in partner operations.
- Qualifications: Experience in AI deployment and managing operational teams is essential.
The predicted salary is between 70000 - 90000 £ per year.
The Partner Technology & Automation Lead owns the technology and automation layer that powers IFS Partner Operations & Excellence globally. You will design, build, and deploy AI agents and automated workflows that eliminate manual overhead across the partner lifecycle — and you will own the data infrastructure that gives commercial leadership real-time visibility without a human in the production chain.
You will manage a small operational team and own the full IFS partner technology stack: Partner Connect (Unifyr EU), HubSpot, THOR, OSCA, and the Boomi integration layer.
If you're looking for a role where you document processes for others to automate, this isn't it. If you build things, ship them, and then look for the next thing to eliminate — read on.
What you’ll own
- AI & Automation
- Design, build, and deploy AI agents and automated workflows across the partner lifecycle — ticket triage, dashboard refresh, onboarding communications, portal updates, intake routing
- Own the automation backlog: prioritize, build, and ship
- Evaluate and deploy AI features within Partner Connect, HubSpot, and adjacent platforms
- Data Infrastructure & Governance
- Own the partner data model across THOR, HubSpot, and Partner Connect
- Define field mapping standards, data ownership rules, and validation logic
- Govern data integrity across system integrations via Boomi — flag and resolve sync failures before they surface in leadership reporting
- Platform Ownership
- Own and optimise the full partner technology stack
- Assess and approve all system configuration changes; run impact assessments before any platform update goes live
- Represent Partner Operations in all cross-functional platform and data discussions with IT, Product, and external vendors
- Day-to-day management of the TMO (Ticket Management Office) team
- Build and enforce a structured intake model with defined routes, owners, and SLAs
- Develop team capability in AI-assisted operations
Qualifications
- Proven hands‑on experience building and deploying AI agents or automated workflows in a partner operations, sales operations, or revenue operations environment
- Platform experience with HubSpot and at least one PRM platform
- Experience owning a data model or governance framework in a multi-system CRM/ERP environment
- Track record of reducing manual operational overhead through technology — not headcount
- Experience managing a small operational team
- Enterprise software or SaaS background strongly preferred
Partner Technology & Automation Lead Staines-upon-Thames, England, United Kingdom Partner Sales in London employer: Industrial and Financial Systems
Industrial and Financial Systems is an excellent employer, offering a dynamic work culture that prioritises collaboration and innovation in the heart of Greater London. Employees benefit from competitive salaries, flexible paid time off, and ample opportunities for professional growth, making it an ideal environment for those looking to make a meaningful impact in AI deployment.
Contact Details:
Industrial and Financial Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Partner Technology & Automation Lead Staines-upon-Thames, England, United Kingdom Partner Sales in London
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We think you need these skills to ace Partner Technology & Automation Lead Staines-upon-Thames, England, United Kingdom Partner Sales in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Industrial and Financial Systems.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Industrial and Financial Systems and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Industrial and Financial Systems
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Industrial and Financial Systems uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.