At a Glance
- Tasks: Lead a dynamic team to drive revenue growth and customer success across Europe West.
- Company: IFS, a global leader committed to diversity and inclusion.
- Benefits: Competitive salary, leadership opportunities, and a supportive work culture.
- Other info: Join a diverse team and make a real difference in a global company.
- Why this job: Shape the future of customer engagement in a high-impact leadership role.
- Qualifications: Proven leadership experience and a passion for driving commercial success.
The predicted salary is between 80000 - 100000 £ per year.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realise that our success is tantamount to the respect we have for those different points of view.
The role:
Join IFS and lead a high-performing, inclusive team where your ideas, leadership, and drive will shape long-term customer success and growth across Europe West. This is a newly created senior leadership position and a significant opportunity to shape how IFS grows revenue from its existing customer base across Europe West.
As Head of Installed Base covering the UK, Ireland, and Benelux, you will lead the end-to-end commercial strategy and execution for the Installed Base (IB) segment - driving retention, expansion, and renewal across established enterprise customers. You will lead a team of three direct reports - two IB Sales Directors and one Digital Sales Manager - with collective accountability for growing Software License, AI, Cloud Subscription, and Premium Engagement Services revenue. Operating across multiple markets and cultures, this is a high-impact role for a commercially driven leader who can inspire others, bring gravitas in senior engagements, and translate customer relationships into sustainable, long-term growth.
Key Responsibilities
- Lead, coach, and develop two IB Sales Directors and one Digital Sales Manager, creating a high-performance, inclusive, and target-focused team environment.
- Take ownership of recruiting, onboarding, and developing talent within the IB function.
- Set clear expectations, actively support performance, and foster a culture of accountability, growth, and recognition.
- Partner with Academy and HR to strengthen team capability and proactively address development needs.
- Create the conditions for the team to consistently perform strongly and grow IB revenue year on year.
- Drive delivery of the IB segment revenue target across the UK, Ireland, and Benelux.
- Define and execute a balanced installed base growth strategy, combining short-term pipeline with long-term.
Head of Installed Base - Europe West Staines-upon-Thames, England, United Kingdom Sales in London employer: Industrial and Financial Systems
At IFS, we pride ourselves on being an inclusive employer that values diversity and fosters a collaborative work environment. As the Head of Installed Base in Staines-upon-Thames, you will have the opportunity to lead a dynamic team while driving significant growth across Europe West. We offer robust employee development programmes, a culture of recognition, and the chance to make a meaningful impact in a global company committed to customer success.
Contact Details:
Industrial and Financial Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Installed Base - Europe West Staines-upon-Thames, England, United Kingdom Sales in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Head of Installed Base - Europe West Staines-upon-Thames, England, United Kingdom Sales at Industrial and Financial Systems, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Industrial and Financial Systems. Tailor your message to explain why you’re drawn to them and how you can contribute as a Head of Installed Base - Europe West Staines-upon-Thames, England, United Kingdom Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Head of Installed Base - Europe West Staines-upon-Thames, England, United Kingdom Sales in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Industrial and Financial Systems:When writing your cover letter, make sure to tailor your message specifically for Industrial and Financial Systems. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Industrial and Financial Systems
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Industrial and Financial Systems that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Industrial and Financial Systems that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Industrial and Financial Systems’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
