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- Tasks: Join us as a Business Development Operations Specialist to optimise our BD team's performance.
- Company: IFS is a billion-dollar company with cutting-edge AI technology and a commitment to diversity.
- Benefits: Enjoy flexible hybrid work options and a supportive, inclusive workplace culture.
- Why this job: Make a real impact while working in a global team that values innovation and creativity.
- Qualifications: Experience in Business Development Operations and strong analytical skills are essential.
- Other info: This role can be based in Sri Lanka or the UK.
The predicted salary is between 36000 - 60000 £ per year.
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
As a truly international company serving people from around the globe, we realise that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
About the Role:
We are seeking a highly motivated and analytical Business Development Operations Specialist to play a crucial role in optimizing the performance and efficiency of our Business Development (BD) team. This role will be instrumental in managing our BD tech stack, identifying growth opportunities, tracking performance, and enabling the team to achieve its targets. The ideal candidate will possess a strong knowledge of sales processes, data analysis, and technology, with a passion for driving continuous improvement.
Key tasks:
- Review and Assessment: Evaluate the current BD tech stack (CRM, Outreach, Demandbase, Consensus, Lusha, LinkedIn Sales Nav, etc.), evaluating usage, effectiveness, and ROI.
- Platform Optimization: Improve the utilization of existing platforms, streamlining workflows and maximizing their potential.
- Integration and Reporting: Enhance integrations between platforms to ensure seamless data flow and develop robust reporting mechanisms to track key metrics.
- Collaboration: Work closely with other departments (e.g., Customer Success, Marketing) to evaluate and improve the overall tech stack ecosystem.
- Performance and Improvement:
- Opportunity Identification: Identify areas for improvement within the BDR team, including process gaps, misalignment with other departments, and ineffective tool utilization.
- Performance Tracking: Monitor key performance indicators (KPIs) related to growth, inbound conversion rates, and opportunity creation. Analyse activity levels to ensure optimal performance across the BD team.
- Data Analysis: Use data to identify trends, patterns, and areas of underperformance. Use data-driven insights to recommend and implement process changes and improvements to current working practices.
- Corrective Actions: Develop and implement corrective action plans to address underperforming areas and drive overall business performance.
- Process Enablement: Train and enable the BD team on new processes, tools, and best practices, ensuring consistent execution and optimal performance.
- Cross-Functional Collaboration: Partner closely with the BD Enablement team and Marketing teams to maintain alignment, share best practices, and ensure seamless integration of processes and technologies. Stay informed of process changes within these departments and adapt BD workflows accordingly.
Qualifications:
- Proven history in a Business Development Operations or similar role.
- Strong knowledge of sales processes and methodologies.
- Proven history in managing and optimizing sales technology platforms (CRM, Outreach, Demandbase, Consensus, Lusha, LinkedIn Sales Nav, etc.).
- Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Strong communication and social skills, with the ability to effectively collaborate with cross-functional teams.
Additional Information: PLEASE NOTE THIS ROLE CAN BE BASED FROM, SRI LANKAN OFFICE, OR UK OFFICE.
Business Development Operations employer: Industrial and Financial Systems
Contact Detail:
Industrial and Financial Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Operations
✨Tip Number 1
Familiarise yourself with the specific tech stack mentioned in the job description, such as CRM, Outreach, and LinkedIn Sales Nav. Understanding how these tools work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive improvements in previous roles. Be ready to discuss specific metrics or KPIs you've tracked and how your insights led to actionable changes.
✨Tip Number 3
Highlight your experience in cross-functional collaboration. Prepare anecdotes that illustrate how you've worked with other departments, like Marketing or Customer Success, to achieve common goals and improve processes.
✨Tip Number 4
Research IFS's commitment to diversity and sustainability. Be prepared to discuss how your values align with theirs and how you can contribute to fostering an inclusive workplace culture.
We think you need these skills to ace Business Development Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Business Development Operations. Focus on your knowledge of sales processes and any specific technologies mentioned in the job description, such as CRM systems or data analysis tools.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving continuous improvement and your analytical skills. Mention how your previous experiences align with the key tasks outlined in the job description, particularly in optimizing tech stacks and performance tracking.
Showcase Your Analytical Skills: Provide examples of how you've used data to identify trends and implement improvements in past roles. This will demonstrate your ability to translate data into actionable insights, which is crucial for this position.
Highlight Collaboration Experience: Since the role involves working closely with other departments, include examples of successful cross-functional collaboration in your application. Emphasise your communication skills and how you've partnered with teams to achieve common goals.
How to prepare for a job interview at Industrial and Financial Systems
✨Know Your Tech Stack
Familiarise yourself with the specific tools mentioned in the job description, such as CRM systems and outreach platforms. Be prepared to discuss your experience with these technologies and how you've optimised their use in previous roles.
✨Showcase Analytical Skills
Prepare examples of how you've used data analysis to drive improvements in business development processes. Highlight any specific metrics you've tracked and how your insights led to actionable changes.
✨Emphasise Collaboration
Since this role involves working closely with other departments, be ready to share experiences where you've successfully collaborated across teams. Discuss how you ensured alignment and shared best practices to achieve common goals.
✨Demonstrate a Growth Mindset
Express your passion for continuous improvement and innovation. Share instances where you've identified areas for growth or efficiency within a team and the steps you took to implement changes.
