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- Tasks: Support asset management and enhance customer experience in a dynamic property environment.
- Company: Join one of the UK's largest industrial property owners with ambitious growth plans.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Be part of a growing team and make a real impact in the property sector.
- Qualifications: Relevant degree and understanding of property management; MRICS qualification is a plus.
- Other info: Fast-paced environment with a focus on teamwork and customer service.
The predicted salary is between 36000 - 60000 £ per year.
Following the integration of Industrials REIT and St Modwen Logistics in June 2024, Indurent is one of the UK’s largest owners of industrial and logistics property, with over 25m sq ft of warehouse space and more than 2,000 customers. We have big ambitions and aspirations, and with the backing of our owner, Blackstone, we expect to double the size of the business over the next 3-5 years.
The Assistant Asset Manager will join us at an exciting time of our business growth. You will work within the Asset Management team to deliver a seamless customer experience by playing a crucial role between our customers, Facilities Management, Finance and Asset Management teams.
Key Responsibilities
- Contract administration
- Reading and interpreting lease documentation
- Reviewing tenancy data and improving the quality of lease data held. This includes information about our customers and their leases - key lease events, contractual obligations and financial apportionments for insurance and service charges
- Support both onboarding and offboarding of lease contracts and associated duties including the management of completion or closing statements by engaging with the Accounts Team
- Help us ensuring that our document library remains up to date
- Work with the Facilities and Asset Managers in the preparation of the service charge budgets
- Liaise with the Accounts Team to approve service charge budgets as well as ensuring that they are apportioned appropriately
- Supporting the Accounts Team with customer billing by approving rent, service charges and insurance charges in advance of issue
- Working with the Asset Manager and the Credit Controllers to manage arrears and debt recovery
- Managing insurance claims and oversight of remedial works with the support of the Facilities Management team
- Supporting the administration of rates payable, particularly in relation to changes of liability between Industrials and our customers
- Build positive relationships with our customers through regular meetings to ensure a high level of customer care.
- Working alongside the Asset Manager to act as a point of escalation for service related issues, general Landlord & Customer liaison and any contractual disputes
- Arranging and undertaking property inspections of common estate areas and units as and when required
- Lead customer applications for alienation or unit level alterations
- Identify any contractual breaches with the support of the Facilities Management team. This might include mid-term repair, end of term dilapidations, non-payment of charges under the lease or breaches of user restrictions
- Supporting customers with valid insurance claims with the support of the Facilities Management team
- Asset Management
- Supporting the Asset Manager when we acquire or dispose of assets
- Supporting the Asset Manager and the Facilities Management Team in the management of vacant property to ensure that units are ready to let
- Supporting the Asset Manager with transactional work. This may include new lettings lease renewals, rent reviews and re-gear opportunities where required
- Supporting the Asset Manager with value add or capital expenditure schemes where feasible
- Supporting the Asset Manager by liaising with third parties such as local planning authorities, in respect of easements & wayleaves, telecoms, and in relation to any legal issues
- Supporting the Asset Manager in pursuing Industrials sustainability objectives
Role within the Team
- Asset and Senior Asset Managers
- Accounts Team and Credit Controllers
- A range of external third parties – agency partners, solicitors, building surveyors and project managers
Skills and Experience
- A relevant degree, working toward the MRICS qualification or recently qualified
- A good understanding of property and asset management
- Proficient with all main applications in the MS Office environment. Experience in using CRM systems would be beneficial
- A UK Driver’s License is essential as well as access to a car
Key Candidate Attributes
- A strong work ethic and tenacity to get the job done in a timely manner and to a high standard
- The ability to thrive in a fast-paced environment and juggle priorities effectively
- A team player who can work professionally with a wide range of third-party service providers
- A strong understanding of Landlord and Tenant legislation and the ability to apply this knowledge to occupational scenarios
- Excellent communication and negotiation skills
- A pro-active attitude to conduct frequent face-to-face customer meetings
- Strong attention to detail
- Good dispute resolution skills and an understanding of the importance of customer service
- Willingness to travel frequently
- Willingness to work with new technologies to improve the business’ operational efficiency
Assistant Asset Manager in Stockport employer: Indurent
Contact Detail:
Indurent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Asset Manager in Stockport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Assistant Asset Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your understanding of property and asset management. Share examples of how you've tackled challenges in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team members. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in asset management and property legislation. This shows you're committed and knowledgeable, which is exactly what companies like Indurent are looking for. Plus, it gives you great talking points during interviews!
We think you need these skills to ace Assistant Asset Manager in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Assistant Asset Manager role. Highlight any relevant property management experience and your understanding of landlord and tenant legislation to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about asset management and how you can contribute to our growth at Indurent. Be sure to mention your proactive attitude and strong work ethic.
Showcase Your Communication Skills: Since this role involves liaising with various teams and customers, it's essential to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Indurent
✨Know Your Stuff
Make sure you understand the key responsibilities of the Assistant Asset Manager role. Brush up on lease documentation, tenancy data, and customer relationship management. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Skills
Highlight your understanding of property and asset management during the interview. Be ready to share examples of how you've successfully managed contracts or improved processes in previous roles. This will demonstrate your capability to thrive in a fast-paced environment.
✨Prepare Questions
Think of insightful questions to ask about the company’s growth plans and how the Asset Management team contributes to those goals. This shows your interest in the role and helps you gauge if the company is the right fit for you.
✨Be Personable
Since building positive relationships with customers is crucial, practice your communication skills. Be friendly and approachable during the interview, as this will reflect your ability to connect with clients and colleagues alike.