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For Companies At a Glance
- Tasks: Lead and improve ride-hailing operations while managing key business metrics and strategies.
- Company: Dynamic ride-hailing company focused on innovation and operational excellence.
- Benefits: Health insurance, hybrid work, training opportunities, and fitness discounts.
- Why this job: Join a fast-paced environment where your strategic skills can drive real change.
- Qualifications: 7+ years in business management or project management, with strong analytical skills.
- Other info: Opportunity for career growth in a collaborative and supportive culture.
The predicted salary is between 72000 - 108000 £ per year.
Responsibilities
- Chief Ride-Hailing Officer (CRHO) support in a Chief of Staff capacity:
- Leading and improving RH Business Rhythm to analyse key metrics and KPIs, oversee the execution of strategy and related initiatives, and identify areas for improvement.
- Tracking progress on the CRHO's team commitments arising from key meetings with the CEO and cross-functional leadership.
- Organising critical business events (RH Town Halls, RH Summit, team strategic sessions) in collaboration with the comms team and facilitate preparation of materials from the RH team.
- Managing Risk Operations function, ensuring risk calculation, mitigation plan ownership, seamless coordination and operational excellence.
- Designing and implementing operational processes to support efficiency.
- Acting as a trusted advisor and execution partner to the CRHO.
- Setting up and orchestrating a holistic business planning process linked to the financial planning process and aligned with other corporate processes across the company.
- Organising and facilitating reviews of P&L, business plans and priorities by the CRHO (in collaboration with the finance team).
- Facilitating cascading of the company's goals to RH division.
- Ensuring transparency and alignment of goals/objectives across different organisational levels.
- Setting up expectations for roles and responsibilities within RH Market Operations in partnership with the Senior Director of Market Operations & Supply.
- Setting up a clear accountability system for regional teams within RH Market Operations, including clear KPIs, their measurement and regular goals tracking.
- Codifying and improving current business processes, leading the development of process guidelines and execution playbooks for RH Market Operations (in partnership with the Senior Director of Market Operations & Supply).
- Creating mechanisms for regular alignment and joint decision-making between RH HQ, RH Market Operations and cross-functions on strategy, local strategic priorities, portfolio of initiatives and resourcing required for effective execution.
- Managing operational expenses (OPEX) within the approved budget framework.
- Controlling expenditures, optimising costs, and ensuring efficient resource utilisation.
- Collaborating with the finance team for budget planning, approval, and adjustments.
- Preparing financial reports, analysing budget performance, and forecasting future expenditures.
- Managing the end-to-end procurement-to-pay process to support the company's growth strategy.
- Ensuring smooth coordination with internal teams and external partners for timely and efficient procurement operations.
- Driving process improvements in P2P, enhancing transparency, and optimising procurement efficiency.
Qualifications
- 7+ years of experience in business management, project management, operations, or a Chief of Staff role within ride-hailing, technology, consumer, or industrial sectors.
- Consulting background with a focus on business processes or experience in scale-ups is a plus.
- Demonstrated success in project coordination, with proven ability to manage stakeholders and lead cross-functional teams across multiple departments.
- Strong understanding of budgeting, financial and business planning, and performance tracking.
- Track record of analysing and streamlining business processes to improve efficiency.
- Strong strategic and analytical thinking skills, capable of balancing big-picture vision with hands-on execution.
- Comfortable working in fast-paced, ambiguous environments and balancing multiple priorities simultaneously.
- Exceptional communication skills, both written and verbal, in English and Russian.
Conditions & Benefits
- Health insurance with oncology coverage and life insurance included in Cyprus.
- Hybrid or remote work mode.
- Access to professional counselling services, including psychological, financial, and legal support.
- Diverse internal training programmes.
- Partially or fully paid additional training courses.
- All necessary work equipment.
- Fitness club membership discount.
Director of PMO & Operations in London employer: Indriver
Contact Detail:
Indriver Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of PMO & Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ride-hailing and operations sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges. Tailor your responses to show how your experience aligns with their needs, especially in areas like business planning and operational excellence. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your strategic thinking and project management skills, as these are key for the Director of PMO & Operations role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Director of PMO & Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director of PMO & Operations role. Highlight relevant experience in business management and project coordination, especially in ride-hailing or tech sectors. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to lead cross-functional teams and manage operations effectively. Let us know what excites you about joining StudySmarter!
Showcase Your Analytical Skills: Since this role involves a lot of strategic thinking and performance tracking, make sure to showcase your analytical skills in your application. Provide examples of how you've improved processes or managed budgets in previous roles. We love numbers and results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Indriver
✨Know Your Metrics
As a Director of PMO & Operations, you'll be expected to analyse key metrics and KPIs. Brush up on relevant metrics in the ride-hailing sector and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Leadership Skills
You'll need to lead cross-functional teams and manage stakeholders effectively. Prepare examples of how you've successfully led teams or projects, particularly in fast-paced environments, and highlight your ability to balance strategic vision with hands-on execution.
✨Understand Financial Planning
Since you'll be involved in orchestrating business planning linked to financial processes, make sure you can speak confidently about budgeting, P&L reviews, and resource optimisation. Bring examples of how you've managed operational expenses in previous roles.
✨Communicate Clearly
Exceptional communication skills are a must for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like risk management and operational processes. Consider preparing a brief presentation to showcase your communication style.
