Quality Engineer in London

Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.

As the technological partner for its customers’ key operations, Indra is at the core of their business, guided by four values:

• Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology.
• Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
• Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future.
• Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.

The Quality Engineer will play a key role in ensuring that all project deliverables meet the highest standards of quality, compliance, and performance. The role works within a collaborative Quality team and closely with engineering, operations, service management, and project stakeholders to ensure alignment with the Quality Management System (QMS), organisational policies, applicable standards, and industry best practices.

Key duties include:

• Understand the existing Quality Management System (QMS) and support the adaptation, implementation, and maintenance of an updated QMS in accordance with ISO 9001 and contractual requirements.
• Develop and maintain quality procedures, plans, and documentation.
• Plan and conduct internal audits, monitoring compliance with defined procedures, regulations, and standards.
• Review project documentation and reports to ensure quality prior to approval.
• Define and maintain the Contract Quality Control Plan based on service milestones and project planning.
• Supervise verification activities and final deliverables prior to customer acceptance.
• Register, track, and manage non-conformities until closure, including corrective and improvement actions.
• Measure quality performance and achievement against defined quality objectives.
• Audit performance indicators, perform trend analysis, and define corrective actions where required.
• Establish and maintain a Supplier Quality Plan, including inspections and supplier audits.
• Review supplier performance data to identify trends, risks, and improvement opportunities.
• Lead lessons learned analysis and ensure outcomes are documented, communicated, and applied.
• Measure and analyse the cost of poor quality and associated corrective actions.
• Lead root cause analysis and ensure effective, sustainable solutions are implemented to prevent recurrence.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related discipline.
• Minimum 5 years’ experience as a Quality Engineer or QA Specialist in complex technical projects.
• Experience working with UK public-sector clients, ideally within transport or infrastructure environments.
• Quality management certifications (e.g. IRCA Internal Auditor ISO 9001, ASQ Certified Quality Engineer).
• Service Management knowledge (ITIL Foundation or equivalent).
• Strong knowledge of international and UK quality management standards.
• Proven experience leading or coordinating multidisciplinary teams.
• Strong analytical and structured problem-solving skills.

Benefits:

• Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)
• 35 hour working week
• Pension – 4% employee and 4% employer
• Private medical insurance (including dental & optical)
• Life assurance
• Income protection
• Employee assistance programs
• Flexible/remote working options
• Charitable initiatives
• Social events (formal & informal)
• Learning and development programs
• Innovative & collaborative work environment

Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.