Standard Compliance Manager in London

17-month Fixed Term Contract

Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.

As the technological partner for its customers' key operations, Indra is at the core of their business, guided by four values:

• Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology.
• Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
• Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future.
• Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.

The Standard Compliance Manager is effectively a contractually critical assurance and governance role. This role is responsible for maintaining compliance with the Standards Framework.

Key duties include:

• Own and maintain the Standards Compliance Framework for the payment & revenue programme.
• Act as the single point of accountability for all Standards across: Technology, Installation & Maintenance, General (marketing, signage, finance, social responsibility and project management), Security, Health, Safety & Environment, Payments, Reporting / Regulatory.
• Establish, maintain and control the Standards Compliance Matrix, and submit to the customer according to the timeframe required under the contract.
• Run continuous horizon scanning for: new industry standards, new versions of existing standards, payment scheme rules (Visa, Mastercard, Amex, PCI, ISO, NIST, etc.).
• Produce Additional and Changed Standards Reports, including: system impact assessments, Cost & programme impacts, Risk vs compliance trade-offs.
• Author and maintain the Standards Management Plan.
• Act as main interface with customer assurance, independent assessors and internal audit / Security / HSE teams.
• Support the risk management team for risk management.

Requirements

Required Skills and Experience:

• Bachelor's degree (or equivalent) in Engineering, IT/ Computer Science, Information Security, System Engineering.
• Contract compliance management in large regulated programmes.
• Strong experience with: ISO standards (9001, 27001, 20000, 22301, and PCI-DSS / EMV / payment schemes).
• Excellent stakeholder management with clients, excellent communication and senior-client stakeholder skills, team development and performance management.
• 10–15+ years' experience in one or more of: Public transport systems (AFC / ticketing / tolling), Large IT service contracts, Financial/payment systems, Cybersecurity governance.
• Familiarity with: NIST (SP800 series), ITIL, OT / cyber security standards, Safety and rail standards.
• One or more of: ISO Lead Auditor/Implementer (ISO 9001/27001/20000), ITIL v4 certification, PCI Professional (PCIP) or PCI ISA, CISM / CISSP / CRISC, PRINCE2 / PMP (for governance and assurance interface).

Benefits:

• Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days).
• 35 hour working week.
• Pension – 4% employee and 4% employer.
• Private medical insurance (including dental & optical).
• Life assurance.
• Income protection.
• Employee assistance programs.
• Flexible/remote working options.
• Charitable initiatives.
• Social events (formal & informal).
• Learning and development programs.
• Innovative & collaborative work environment.

Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.