Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the migration from ServiceNow to BMC Helix and drive ITSM excellence.
- Company: A leading global tech firm based in Greater London.
- Benefits: Flexible remote work options and a progressive work environment.
- Why this job: Join a dynamic team and shape the future of IT service management.
- Qualifications: Extensive ITSM experience and strong leadership skills required.
- Other info: Opportunity to make strategic recommendations and enhance documentation practices.
The predicted salary is between 48000 - 72000 £ per year.
A leading global technology firm in Greater London is seeking an experienced ITSM Senior Operational IT Team Leader. This role involves leading migration efforts from ServiceNow to BMC Helix ITSM, requiring extensive ITSM experience and leadership skills.
The ideal candidate will have strong expertise in BMC Helix and ServiceNow, collaboration capabilities, and a focus on effective documentation and strategic recommendations.
The position offers flexible/remote working options and a progressive work environment.
Senior ITSM Team Lead: ServiceNow to BMC Helix (Remote) in London employer: Indra Group
Contact Detail:
Indra Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ITSM Team Lead: ServiceNow to BMC Helix (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM field, especially those who have experience with BMC Helix or ServiceNow. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your successful migration projects from ServiceNow to BMC Helix. This will demonstrate your expertise and leadership capabilities to potential employers.
✨Tip Number 3
Ace the interview! Research common interview questions for ITSM roles and practice your responses. Be ready to discuss your strategic recommendations and how you’ve effectively documented processes in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Senior ITSM Team Lead: ServiceNow to BMC Helix (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITSM, especially with BMC Helix and ServiceNow. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for leading the migration efforts. We love seeing candidates who can articulate their strategic recommendations clearly.
Showcase Collaboration Skills: Since this role involves working with various teams, make sure to highlight any past experiences where you’ve successfully collaborated. We value teamwork, so let us know how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Indra Group
✨Know Your ITSM Inside Out
Make sure you brush up on your ITSM knowledge, especially around ServiceNow and BMC Helix. Be ready to discuss specific migration strategies and how you've successfully led similar projects in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you’ve motivated a team or resolved conflicts. This role is all about leading a team through change, so demonstrate your ability to inspire and guide others.
✨Be Ready for Collaboration Questions
Since collaboration is key in this role, think of instances where you’ve worked with cross-functional teams. Be prepared to discuss how you fostered teamwork and communication, especially during challenging projects.
✨Focus on Documentation and Strategy
Effective documentation is crucial in ITSM. Bring examples of how you’ve created strategic recommendations and documented processes in previous roles. This will show your attention to detail and your ability to think strategically.
