Head of Business Assurance & Compliance

Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.

As the technological partner for its customers’ key operations, Indra is at the core of their business, guided by four values:

• Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology.
• Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
• Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future.
• Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.

The Head of Business Assurance & Compliance will lead all contract-wide governance, assurance, and compliance functions within the project. This role provides strategic oversight and leadership across standards compliance, intellectual property rights (IPR), risk management, safety, environmental management, quality assurance, SLNT coordination, DVS compliance and training governance. The role ensures that all business support functions operate cohesively and in alignment with contractual obligations, TfL policies, relevant UK legislation, and industry best practice.

Key responsibilities include:

• Develop, implement, and maintain the project’s SHE Management Plans, and other deliverables related to SHE in alignment with contractual requirements.
• Provide leadership to all contract-wide business assurance functions, ensuring consistent standards, processes and controls.
• Develop and maintain the overarching Assurance and Compliance Framework for the programme.
• Oversee the work of: Standards Compliance Manager, IPR Manager, SLNT Coordinator, Risk Manager, Training Manager, Quality Manager, Environment Manager, Safety Manager, and DVS Coordinator.
• Ensure all activities adhere to TfL regulations, UK legal requirements, industry standards and company policies.
• Act as the senior escalation point for all business assurance matters.

This is a senior leadership role requiring a strong ITIL-based service management background, proven people leadership, and demonstrable success in high-volume, time-critical IT operations.

Requirements:

• Degree in engineering, business management, risk, governance, or related field, with extensive experience in these fields.
• Relevant professional certifications preferred, for example: Chartered Quality Professional (CQI), NEBOSH Diploma, IRCA Lead Auditor (ISO 9001/14001/45001), PRINCE2 / MSP / APM qualifications, Risk Management certification (IRM, MoR).
• Proven senior leadership experience in governance, assurance, compliance or risk management in complex programmes.
• Experience working with UK public-sector clients (ideally transport or infrastructure; TfL experience an advantage).
• Strong understanding of UK safety, environmental and quality management standards.
• Demonstrated experience leading multi-disciplinary teams.
• Experience designing and implementing compliance frameworks or assurance regimes.

Skills requirement:

• Strong leadership and influencing skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to analyse complex issues and develop pragmatic solutions.
• High degree of organisation, structure and attention to detail.
• Ability to work under pressure and manage competing priorities.
• Strong understanding of governance frameworks and UK compliance standards.

Benefits:

• 25 days per annum + 8 days bank holidays (options to buy/sell days)
• Pension – 4% employee and 4% employer
• Life assurance
• Income protection
• Employee assistance programs
• Flexible/remote working options
• Charitable initiatives
• Social events (formal & informal)
• Learning and development programs
• Innovative & collaborative work environment