ITOM leader (OSS)/Senior Operational IT Lead (Permanent Contract) About Indra Group UK in short, to jointly create the next generation of the ticketing system for London. Role overview As we continue to enjoy an exciting period of growth in the UK, we are looking for a ITOM leader (OSS)/Senior Operational IT Lead to support us with our upcoming projects. Key duties include: Lead the due diligence process and acquire knowledge of current Monitoring/Automation situation and future implementation projects. Conduct a comprehensive assessment of the current Monitoring Environment (SCOM and many other similar Tools Solarwinds), Automation tools (SCORCH, Ansible) and asset inventory discovering (tools like Ivanti or BMC Discovery). Identify and document all relevant processes, configurations, customizations, and integrations. Collaborate with technical teams, support functions, and business stakeholders to extract a full picture of the environment. Help determinate how new solutions can be implemented (In this case , it will be Dynatrace, Ansible or BMC Discovery) Deliver clear documentation and strategic recommendations to inform decision‑making and planning. Required Skills and Experience: Minimum 7 years of experience leading or overseeing Systems Monitoring/Automation Operations with mixed stack of COTS and Open-Source Solutions. Technical background knowledge, and experience on implementation of different types of Monitoring (Server, Logs, Application Performance Management, Synthetic), Automation tools and IT discovering process. Past exposure to Microsoft SCOM/SCORCH is desirable as it is a key part of the current environment. Will to learn new and lead the implementation of new solutions Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days). Pension – 4% employee and 4% employer. Private medical insurance (including dental
ITOM leader (OSS)/Senior Operational IT Lead in Surrey employer: Indra Group UK & Ireland
Indra is an exceptional employer, offering a dynamic work environment in Bournemouth that fosters professional growth and development within the aviation simulation sector. With extensive travel opportunities, employees benefit from a supportive culture that prioritises well-being through initiatives like a cycle to work scheme, health care cash back, and generous holiday allowances. The company values its staff by providing unique perks such as free bakery goods on Fridays and a contributory pension scheme, making it a rewarding place to build a career.
