Redhill Surrey Based -Fixed Term Contract 12 months About Indra Group UK in short, to jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused leadership role with strong network technical depth. During the initial phase of the contract, the successful candidate will play a key role in the transition of network services from the incumbent supplier to the new operating model, with a significant focus on service transition activities, knowledge transfer, operational readiness and establishing the future support organisation. The role will work closely with outgoing supplier teams, internal engineering teams, service management functions, third-party suppliers and customer stakeholders. The emphasis is on maximising shadowing and reverse-shadowing value, capturing knowledge effectively, validating operational processes and supporting a smooth, low-risk transition into Business-as-Usual operations. The position will progressively evolve from transition leadership into ongoing operational leadership and management of the network service. Service delivery, transition and operation: Lead the delivery, transition and ongoing operation of network services, translating transition objectives into clear activities, deliverables, dependencies and acceptance evidence. Team and supplier management: Manage network engineers and third-party suppliers, acting as the primary point of contact between engineering teams, suppliers, service management functions and customer stakeholders. Knowledge transfer and operational readiness: Plan, coordinate and govern service transition activities, including shadowing, reverse-shadowing, operational validation and service acceptance, ensuring effective knowledge transfer from incumbent suppliers. Operational procedures and service preparation: Ensure operational readiness, service acceptance criteria, support documentation and knowledge transfer activities are completed successfully and can support a controlled handover into BAU operations. Service management governance: Oversee incident, problem, change and service request management processes, and ensure compliance with security, operational and business requirements. Infrastructure governance and project coordination: Coordinate upgrades, service improvements and network-related projects, while reviewing and governing network architectures and technical solutions. Risk, performance and stakeholder communication: Manage network risks, issues, dependencies and service performance; provide regular reporting and stakeholder communication. Continuous service improvement: Support the development and implementation of continuous service improvement initiatives focused on service quality, resilience and sustainable operations. Essential Experience Proven experience managing enterprise network infrastructure in a complex environment. Strong technical knowledge of enterprise LAN/WAN networking, including Cisco Routing
IT Network Manager in Surrey employer: Indra Group UK & Ireland
Indra is an exceptional employer, offering a dynamic work environment in Bournemouth that fosters professional growth and development within the aviation simulation sector. With extensive travel opportunities, employees benefit from a supportive culture that prioritises well-being through initiatives like a cycle to work scheme, health care cash back, and generous holiday allowances. The company values its staff by providing unique perks such as free bakery goods on Fridays and a contributory pension scheme, making it a rewarding place to build a career.
